Cloud-Based Contact Center Software Engineer

hace 5 días


Madrid, Madrid, España Amazon A tiempo completo

**About Amazon Connect**

Amazon Connect is a cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.

**Job Description**

We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. The ideal candidate is a passionate and talented software engineer to innovate on this new service that addresses customer needs to build modern contact centers in the cloud.

**Key Responsibilities**

  • Owning code end-to-end from design to development
  • Working closely with senior technical leaders within the team and across AWS

**Requirements**

  • 3+ years of non-internship professional software development experience
  • 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
  • Experience programming with at least one software programming language

**Benefits**

  • A competitive salary range of $129,300/year - $223,600/year
  • Full range of medical, financial, and/or other benefits

**What You'll Get**

You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.



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