Cloud-Based Contact Center Engineer

hace 3 semanas


Madrid, Madrid, España Amazon A tiempo completo

About Amazon

Amazon is the world's leading cloud platform, providing a comprehensive suite of products and services to power businesses. Our innovative approach has disrupted industries and enabled companies to deliver engaging customer experiences.

Disrupt an Industry with Amazon Connect

As a Software Development Engineer on our Amazon Connect team, you'll have the opportunity to build a highly scalable contact center that enables businesses to provide dynamic and personal customer service experiences. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes.

Key Responsibilities:

  • Design and develop scalable, resilient systems for our contact center solution
  • Work closely with cross-functional teams to solve complex engineering and algorithmic problems
  • Contribute to the development of next-generation contact centers

What We're Looking For:

  • 3+ years of professional software development experience
  • 2+ years of design or architecture experience with a focus on reliability and scaling
  • Experience programming with at least one software programming language

Benefits:

  • A competitive salary of approximately $150,000 - $200,000 per year, depending on experience
  • A work-life balance culture that supports flexible work hours and arrangements
  • Ongoing events and learning experiences to foster a culture of inclusion and diversity

Why Join Amazon?

At Amazon, we value diverse experiences and welcome candidates from all backgrounds. If your career hasn't followed a traditional path, don't let it stop you from applying. We offer mentorship and career growth opportunities to help you develop into a better-rounded professional.



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