Customer Service and Field Operations Coordinator

hace 16 horas


Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

Job Overview

The Customer Service and Field Operations Coordinator is a pivotal role within Axionova Engineering Limited, requiring an individual to excel in both customer-facing and field-based responsibilities. As the primary point of contact for customers and internal stakeholders, this position demands exceptional communication skills, problem-solving abilities, and a strong work ethic.

Key Responsibilities

  • Dispatching and Scheduling: Efficiently manage and coordinate field service teams to ensure timely and effective delivery of services to customers.
  • Customer Service: Provide top-notch support to customers, addressing queries, resolving issues, and promoting loyalty through proactive engagement.
  • Communication and Collaboration: Foster strong relationships with team members, management, and external partners to facilitate seamless information exchange and drive business growth.
  • Process Optimization: Continuously identify areas for improvement and implement process enhancements to increase efficiency, reduce costs, and enhance overall performance.

Required Skills and Qualifications

To succeed in this dynamic role, candidates must possess:

  • Entrepreneurial Mindset: Embrace a forward-thinking approach, driving innovation and continuous improvement within the organization.
  • People-Focused Approach: Demonstrate exceptional interpersonal skills, building rapport with diverse personalities and fostering a positive team culture.
  • Exceptional Communication Skills: Effectively convey complex information, adapt communication styles to suit circumstances, and maintain clear, concise language in fast-paced environments.
  • Decision-Making and Problem-Solving: Make informed decisions, think creatively, and demonstrate resourcefulness in navigating complex challenges.

Benefits and Compensation

Axionova Engineering Limited offers a competitive salary range of $55,000 - $65,000 annually, commensurate with experience. Additionally, the company provides a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

Why Join Our Team?

As a valued member of our team, you will have the opportunity to contribute to a dynamic organization that prioritizes innovation, collaboration, and customer satisfaction. If you are a driven, adaptable, and customer-focused professional seeking a challenging and rewarding role, we encourage you to apply.



  • Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

    Job DescriptionThe Customer Service Coordinator and Field Operations Manager plays a pivotal role in our organization, acting as the primary point of contact for customers while overseeing the efficient management of field operations. This dual responsibility requires exceptional communication skills, problem-solving abilities, and a proactive approach to...


  • Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

    Company OverviewAxionova Engineering Limited is a reputable organization seeking an exceptional individual to fill the role of Multifaceted Customer Support and Operations Coordinator. This position plays a vital part in our team, ensuring seamless communication with customers, efficient field service operations, and excellent customer satisfaction. Salary:...


  • Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

    Job Overview: Axionova Engineering Limited seeks a highly skilled Customer Service and Operations Coordinator to join our team. This is a full-time, remote position with a competitive salary of $65,000 per year.


  • Madrid, Madrid, España Vertiv Co A tiempo completo

    Job DescriptionThe Customer Service Operations Coordinator is a critical role within Vertiv Co, responsible for ensuring the efficient operation of our field service team. As a key member of our operations team, you will be instrumental in scheduling and assigning jobs to our customer engineers and subcontractors, ensuring that we meet our customers'...


  • Madrid, Madrid, España Vertiv Co A tiempo completo

    Job Summary:We are seeking a highly organized and detail-oriented Field Operations Coordinator to join our team at Vertiv Co. In this role, you will be responsible for coordinating the daily activities of our Customer Engineers and subcontractors, ensuring that customer requirements are met in a timely and efficient manner.About the Role:Coordinate the daily...


  • Madrid, Madrid, España Vertiv Co A tiempo completo

    **About Vertiv Co**At Vertiv Co, we empower people to power the future. Our products and solutions keep the world connected. With $6.9 billion in sales, a strong customer base, and global reach spanning nearly 70 countries, we deliver greater value to our customers and create new opportunities for our people.**What We're Looking For**We are actively seeking...


  • Madrid, Madrid, España TUV Rheinland A tiempo completo

    About the Role:We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at TUV Rheinland. As a Customer Service Coordinator, you will be responsible for supporting our sales staff with quote preparation, customer requests, and inquiries. You will also be responsible for planning and scheduling customer appointments,...


  • Madrid, Madrid, España Ansys A tiempo completo

    At Ansys, we're looking for a highly motivated and detail-oriented Sales and Business Operations Coordinator to join our team. This role is an integral part of our sales operations, responsible for managing the end-to-end process for renewal and new sales. The ideal candidate will have a strong background in sales operations, customer service, or a related...


  • Madrid, Madrid, España Heinz A tiempo completo

    This is an exciting opportunity to contribute to the Sales & Operations Planning Department in Madrid, working alongside a passionate team of professionals. As a Customer Service Intern, you will play a pivotal role in ensuring seamless communication between clients, vendors, logistics, and finance teams.**Job Description:**We are seeking a highly organized...


  • Madrid, Madrid, España Sagan A tiempo completo

    **Sagan Exclusive Opportunity**We are seeking a highly organized and detail-oriented Field Operations Coordinator to join our team. This role will play a crucial part in managing installation schedules and handling permit applications for our clients.About the RoleThe ideal candidate will have experience in permitting, scheduling, or administrative...


  • Madrid, Madrid, España Vertiv A tiempo completo

    Job Description:The role of a Senior DC Operations Coordinator is to provide centralized support for Vertiv Services customers and engineers. The coordinator will serve as the primary point of contact for customer inquiries, engineer information, and remote monitoring alarms.Main Responsibilities:Maintain visibility reports of customer devices in Hosting...


  • Madrid, Madrid, España Ejad A tiempo completo

    About the RoleEjad, a top international oil and gas service company, is seeking a highly skilled Field Operations Coordinator to join its team. As a Field Operations Coordinator, you will play a critical role in enhancing the efficiency of our operations by ensuring the smooth management and supervision of our frac yard and associated equipment. This is a...


  • Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

    Unlock a Challenging Career Opportunity in Field Operations at Axionova Engineering LimitedWe are currently seeking an experienced and highly motivated Field Operations Director to lead our field engineering teams. As a key member of our leadership team, you will be responsible for establishing the strategic vision for our field operations, ensuring high...


  • Madrid, Madrid, España JL Talent Partners A tiempo completo

    Business Service CoordinatorWe are seeking a highly organized and detail-oriented Business Service Coordinator to join our team in Madrid.Key Responsibilities:Manage administrative tasks, including contract registration, premium collection, and updating client files.Handle customer inquiries and provide expert advice on health insurance contracts, coverage,...

  • Operations Director

    hace 16 horas


    Madrid, Madrid, España Axionova Engineering Limited A tiempo completo

    Company Overview">Axionova Engineering Ltd. is a leading provider of top-quality engineering solutions, dedicated to empowering communities and driving progress through innovative services.">About the Role">We are seeking an experienced Operations Director to lead our field service team and drive excellence in operations management. This role will be...


  • Madrid, Madrid, España Infotree Global Solutions A tiempo completo

    Job OverviewInfotree Global Solutions is seeking a highly skilled and experienced European Customer Service Coordinator for Logistics Operations to join our team in Lund. As a key player in our organization, you will be responsible for providing exceptional customer service to our European market companies, ensuring timely and cost-effective transportation...


  • Madrid, Madrid, España Vertiv Co A tiempo completo

    Job SummaryAs a Customer Service Coordinator at Vertiv Co, you will play a critical role in ensuring the smooth operation of our service team. Your primary responsibility will be to coordinate daily schedules and assign jobs to Customer Engineers and subcontractors, ensuring timely completion of customer contracts, repairs, and emergency calls.Main...


  • Madrid, Madrid, España Vertiv Co A tiempo completo

    Job Title: Field Service SupervisorAbout Us:Vertiv Co is a leading provider of power, cooling, and IT infrastructure solutions.Job Description:We are seeking a highly skilled Field Service Supervisor to join our team. As a key member of our operations team, you will be responsible for the daily schedule and assignment of jobs to Customer Engineers and...


  • Madrid, Madrid, España Vertiv A tiempo completo

    About the Role">We are seeking a seasoned professional to fill the position of Thermal Field Service Coordinator. Located in Madrid, Spain, this role will play a vital part in our dynamic team's success.">Key Responsibilities">">Respond professionally to assigned service calls, adhering to procedures outlined in the Field Procedure Manual and safety...


  • Madrid, Madrid, España Msx International Inc. A tiempo completo

    **Job Overview**At Msx International Inc., we are seeking a seasoned Customer Service Team Leader and Operations Manager to join our team in Madrid or Barcelona. This is an exciting opportunity for an experienced professional to lead a team of customer service agents and drive business growth.**Job Description**Supervise and support a team of customer...