Dutch Language Support Specialist

hace 7 días


Valencia, Valencia, España Job Squad A tiempo completo

About the Role:

We are seeking a highly skilled Dutch Language Support Specialist to join our team at Job Squad. As a Customer Experience Expert, you will play a critical role in providing exceptional support to our Dutch-speaking customers in online banking.

Key Responsibilities:

  • Provide expert support to customers through chat, ensuring a seamless and efficient experience.
  • Help customers set up accounts, resolve transaction issues, and identify and escalate fraud cases.
  • Onboard new clients and improve internal processes to enhance customer satisfaction.

Requirements:

  • Native Dutch speaker with a bachelor's degree (or equivalent) and experience in customer-facing roles.
  • Strong customer service background and excellent communication skills.

What We Offer:

  • Competitive salary: from 1,600 EUR - 1,800 EUR per month.
  • Paid breakfast and lunch, health insurance, Spanish and mindfulness classes, fitness boot camps, and social activities.
  • 39 hours/week, Monday to Friday during regular office hours.
  • Ample opportunities for career growth and advancement in a fast-growing company.

Join Our Team:



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