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Dutch Language Support Specialist
hace 2 meses
About the Role:
We are seeking a highly skilled Dutch Language Support Specialist to join our team at Job Squad. As a Customer Experience Expert, you will play a critical role in providing exceptional support to our Dutch-speaking customers in online banking.
Key Responsibilities:
- Provide expert support to customers through chat, ensuring a seamless and efficient experience.
- Help customers set up accounts, resolve transaction issues, and identify and escalate fraud cases.
- Onboard new clients and improve internal processes to enhance customer satisfaction.
Requirements:
- Native Dutch speaker with a bachelor's degree (or equivalent) and experience in customer-facing roles.
- Strong customer service background and excellent communication skills.
What We Offer:
- Competitive salary: from 1,600 EUR - 1,800 EUR per month.
- Paid breakfast and lunch, health insurance, Spanish and mindfulness classes, fitness boot camps, and social activities.
- 39 hours/week, Monday to Friday during regular office hours.
- Ample opportunities for career growth and advancement in a fast-growing company.
Join Our Team:
As a Customer Experience Expert at Job Squad, you will be part of a vibrant and supportive team that is dedicated to delivering exceptional customer experiences. If you are a native Dutch speaker with a passion for customer service, we encourage you to apply for this exciting opportunity.
