Dutch Speaking Banking Support Specialist
hace 2 días
We are seeking a highly skilled Dutch Speaking Banking Support Specialist to join our team in Valencia. As a key member of our customer support team, you will provide expert assistance to Dutch users of our online banking app, ensuring a seamless and efficient experience.
Key Responsibilities:- Provide support to Dutch users through chat, helping them set up accounts, resolve transaction issues, and identify and escalate fraud cases.
- Play a key role in onboarding new clients and improving internal processes.
- Work closely with our team to ensure overall customer satisfaction.
- Native Dutch speaker with at least a bachelor's degree (or equivalent).
- Experience in customer-facing roles.
- Strong communication and problem-solving skills.
- Competitive salary: from 1,600 EUR - 1,800 EUR per month.
- Paid breakfast and lunch, health insurance, Spanish and mindfulness classes, fitness boot camps, and social activities.
- 39 hours/week, Monday to Friday during regular office hours.
- Ample opportunities for career growth and advancement.
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