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Dutch Speaking Banking Support Specialist

hace 2 meses


Valencia, Valencia, España Job Squad A tiempo completo

Job Summary

We are seeking a highly skilled Dutch Speaking Banking Support Specialist to join our team at Job Squad. As a key member of our customer support team, you will be responsible for providing expert support to users of our online banking app.

Key Responsibilities

  • Provide seamless and efficient support to Dutch users through chat
  • Help customers set up accounts and resolve transaction issues
  • Identify and escalate fraud cases
  • Ensure overall customer satisfaction
  • Play a key role in onboarding new clients and improving internal processes

Requirements

  • Native Dutch speaker with at least a bachelor's degree (or equivalent)
  • Experience in customer-facing roles
  • Strong communication and problem-solving skills

What We Offer

  • Competitive salary: from 1,600 EUR - 1,800 EUR per month
  • Paid breakfast and lunch
  • Health insurance
  • Spanish and mindfulness classes
  • Fitness boot camps
  • Social activities like Friday evening drinks
  • 39 hours/week, Monday to Friday during regular office hours
  • Career growth opportunities in a rapidly expanding company

About Job Squad

Job Squad is a fast-growing fintech company that values innovation and customer satisfaction. We are committed to providing our customers with the best possible experience, and we are looking for talented individuals like you to join our team.