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We are seeking a highly skilled Dutch Speaking Banking Support Specialist to join our team at Job Squad in Valencia. As a key member of our customer support team, you will provide expert assistance to Dutch users of our online banking app, ensuring a seamless and efficient experience.
Key Responsibilities- Provide top-notch support to Dutch customers through chat, helping them set up accounts, resolve transaction issues, and identify and escalate fraud cases.
- Play a crucial role in onboarding new clients and improving internal processes to enhance customer satisfaction.
- Collaborate with a vibrant and supportive team to drive business growth and expansion.
To succeed in this role, you will need:
- A native Dutch speaker with a strong customer service background.
- At least a bachelor's degree (or equivalent) in a relevant field.
- Excellent communication and problem-solving skills.
As a valued member of our team, you can expect:
- A competitive salary range of 1,600 EUR - 1,800 EUR per month.
- A comprehensive benefits package, including paid breakfast and lunch, health insurance, and social activities.
- A dynamic and supportive work environment with opportunities for career growth and advancement.
