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Dutch Language Support Specialist

hace 2 meses


Valencia, Valencia, España Job Squad A tiempo completo
About the Role

We are seeking a highly skilled Dutch Speaking Banking Support Specialist to join our team at Job Squad in Valencia. As a key member of our customer support team, you will provide expert assistance to Dutch users of our online banking app, ensuring a seamless and efficient experience.

Key Responsibilities
  • Provide top-notch support to Dutch customers through chat, helping them set up accounts, resolve transaction issues, and identify and escalate fraud cases.
  • Play a crucial role in onboarding new clients and improving internal processes to enhance customer satisfaction.
  • Collaborate with a vibrant and supportive team to drive business growth and expansion.
Requirements

To succeed in this role, you will need:

  • A native Dutch speaker with a strong customer service background.
  • At least a bachelor's degree (or equivalent) in a relevant field.
  • Excellent communication and problem-solving skills.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of 1,600 EUR - 1,800 EUR per month.
  • A comprehensive benefits package, including paid breakfast and lunch, health insurance, and social activities.
  • A dynamic and supportive work environment with opportunities for career growth and advancement.