Technical Support Specialist
hace 1 semana
About Blu Selection
We are a dynamic and ambitious tech startup based in Valencia, Spain, dedicated to providing top-notch customer support services to businesses in the fintech sector. Our team is passionate about delivering exceptional experiences to our clients, and we're looking for a talented Technical Support Specialist to join our crew.
About the Role
We're seeking a highly skilled and proactive Technical Support Specialist to support our B2B clients in their mission to plan their financial future. As a key member of our team, you will be responsible for:
- Providing top-notch support to B2B customers through various communication channels
- Collaborating with colleagues to continuously improve the customer experience
- Troubleshooting, innovating, and managing change to drive business growth
- Handling payment inquiries and resolving customer queries
- Improving business processes to enhance customer satisfaction
What You'll Need
To succeed in this role, you'll need:
- Proficiency in the Dutch language at a native speaking level and a C1 level in English
- Excellent communication and problem-solving skills
- Proactivity and a solution-oriented mindset
- Interest in working in a dynamic and ambitious team
What's in It for You
As a Technical Support Specialist at Blu Selection, you'll enjoy:
- Spanish classes to improve your language skills
- Great Friday evening drinks and social events
- Fitness bootcamps to stay fit and active
- Mindfulness classes to reduce stress
- Opportunities to develop your professional skills and grow with the company
- Free lunch and breakfast at the office
- An international working environment with diverse nationalities
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