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Technical Support Specialist
hace 2 meses
**About the Role**
We are seeking a highly skilled Technical Support Specialist to join our team at Blu Selection. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer support to our B2B clients in the fintech industry.
**Key Responsibilities**
- Provide top-notch support to B2B customers via various communication channels
- Collaborate with colleagues to continuously improve the customer experience
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Manage payment inquiries and resolve customer queries
- Contribute to the development of business processes to enhance customer satisfaction
**Requirements**
- Native-level proficiency in Dutch and C1 level in English
- Excellent communication and problem-solving skills
- Proactive and solution-oriented approach
**What We Offer**
- A dynamic and ambitious team environment
- Opportunities for professional growth and development
- Competitive compensation and benefits package
