Technical Support Specialist

hace 9 horas

Valencia, Valencia, España Blu Selection A tiempo completo
Join Our Team as a Technical Support Specialist

We are seeking a highly skilled and motivated Technical Support Specialist to join our team in Valencia, Spain. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer support to our B2B clients in the fintech industry.

Key Responsibilities:
  • Provide timely and effective support to B2B customers via email, chat, and phone.
  • Collaborate with colleagues to improve the customer experience and develop innovative solutions.
  • Handle payment inquiries and troubleshoot issues related to various client platforms.
  • Contribute to the improvement of business processes to enhance customer satisfaction.
Requirements:
  • Native-level proficiency in Dutch and C1 level in English.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced, customer-centric environment.
What We Offer:
  • Spanish language classes.
  • Great Friday evening drinks and fitness bootcamps.
  • Mindfulness classes and a dynamic work environment.
  • Opportunities for professional growth and development.

We are an ambitious team that values innovation and customer satisfaction. If you are a motivated and detail-oriented individual with a passion for customer support, we encourage you to apply for this exciting opportunity.

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