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Service Desk Analyst
hace 2 meses
We are seeking a highly motivated and detail-oriented Service Desk Analyst to join our IT team at Ebury. As a Service Desk Analyst, you will be responsible for providing technical support to our global offices and ensuring the smooth operation of our IT systems.
Key Responsibilities- Assist with the onboarding and offboarding process for new employees
- Configure and set up new laptops and desktops
- Complete internal user moves and updates
- Manage IT hardware and software requests
- Participate in small to medium-sized IT projects
- Diagnose and resolve technical issues on Windows PCs, Macs, and Chrome OS devices
- Provide remote desktop support to our global offices
- Basic understanding of the Windows operating system
- Fluent in English
- Ability to work under pressure in a fast-paced environment
- Strong problem-solving skills and attention to detail
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. We offer a range of products and services, including FX risk management, trade finance, currency accounts, international payments, and API integration. Our team is passionate about innovation and customer satisfaction, and we are committed to creating a diverse and inclusive work environment.
We believe in the importance of continuous learning and professional development, and we offer a range of training and development opportunities to help you grow in your career. If you are a motivated and detail-oriented individual who is passionate about IT and customer service, we encourage you to apply for this exciting opportunity.
