Junior IT Service Desk Analyst

hace 2 semanas


Málaga, Málaga, España Ebury A tiempo completo
Job Title: Junior IT Service Desk Analyst

Ebury is a leading FinTech firm that offers a range of innovative products and services. We are seeking a highly motivated and detail-oriented Junior IT Service Desk Analyst to join our team.

About the Role

The IT Service Desk department is responsible for providing efficient desktop support to all end users and resolving any IT-related faults quickly and efficiently. As a Junior IT Service Desk Analyst, you will provide effective IT assistance across all aspects of the business and support the Service Desk team as required.

Key Responsibilities
  • Assist with the onboarding and offboarding process for new employees
  • Set up and configure new laptops and desktops
  • Complete internal user moves
  • Undertake small to medium-sized IT projects as instructed
  • Diagnose and resolve technical issues on Windows PCs, Macs, and Chrome OS devices
  • Provide local and remote desktop support to users in 24 global offices
  • Prepare and maintain documentation as required
  • Provide assistance and support to colleagues in IT-related matters
Requirements

To be successful in this role, you will need:

  • A basic level understanding of the Windows OS
  • Fluency in English
  • Desirable experience with Google Workspace, Mac OS X, and Chrome OS

We offer a dynamic and fast-paced work environment, and the opportunity to work with a talented team of professionals. If you are a motivated and detail-oriented individual who is passionate about IT, we encourage you to apply for this exciting opportunity.



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