IT Support Specialist

hace 4 semanas


Málaga, Málaga, España Ebury A tiempo completo

Ebury is a leading FinTech firm that offers a range of innovative products, including FX risk management, trade finance, currency accounts, international payments, and API integration.

The IT Service Desk department plays a crucial role in supporting and maintaining the company's IT systems, providing efficient desktop support to all end users, and resolving IT-related faults quickly and efficiently.

The Junior IT Service Desk Analyst will provide effective IT assistance across all aspects of the business, supporting and maintaining the Network Infrastructure and Desktop operating systems, and general maintenance of all IT-related hardware/software.

The ideal candidate will have a basic level understanding of the Windows OS, be fluent in English, and have experience with Google Workspace, Mac OS X, and Chrome OS.

Responsibilities include assisting with the on/offboarding process, setting up and configuring new laptops and desktops, completing internal user moves, creating purchase requisitions for IT hardware/software, and undertaking small to medium-sized IT projects as instructed.

The successful candidate will be able to work under pressure, use initiative, and provide a high level of customer service and support to all internal and external customers at all times.


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