Key Account Sales Operations Coordinator
hace 20 horas
**Job Summary:**
Ansys, Inc. is seeking a highly motivated and detail-oriented Key Account Sales Operations Coordinator to join our team in Madrid, Spain. As a key member of the sales operations team, you will be responsible for managing the end-to-end process for renewal and new sales, performing duties for department managers, partnering with an assigned team of account managers to support sales cycles and business objectives, and acting as the primary point of contact for internal and external customers.
**About Ansys:**
At Ansys, we are committed to powering innovation that drives human advancement. Our mission is to provide cutting-edge technology solutions that enable our customers to design, develop, and deliver innovative products and services.
**Responsibilities:**
- Participate in new employee onboarding program and train on company procedures and policies.
- Meet with various members of the sales and order operations team and other internal departments to train on procedures and policies.
- Coordinate with the sales team and customers to prepare quotation proposals, legal forms, and licensing requests.
- Review quotations for completeness and accuracy in accordance with GAAP and company policy.
- Prepare, review, process, and expedite sales orders and related workflow and services.
- Act as a contact for ANSYS customer needs, responding to questions on order status, account issues, and license configuration.
- Administer all renewal opportunities within the CRM, including revenue reconciliation activities.
- Research and understand historical accounts, product order history, discounting, and special pricing situations to help with quote proposal generation.
**Requirements:**
Associate degree in business or accounting or related field with at least 18 months of experience in a sales operations, sales support, finance, or legal support role, customer service environment, or similar position in a corporate setting.
**What We Offer:**
We offer a competitive salary, excellent verbal and written communication skills, ability to build strong relationships, good judgment in problem-solving, and issue escalation. You will also have the opportunity to work with a talented team and contribute to the success of our organization.
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