Sales Operations Specialist
hace 1 día
Empower Customer Success with Us
At Ansys, we are committed to creating innovative products and solutions that make our customers incredibly successful. As a Sales Operations Specialist, you will play a key role in achieving this goal by managing the end-to-end process for renewal and new sales, performing duties for department managers, partnering with an assigned team of account managers to support sales cycles and business objectives, and acting as the primary point of contact for internal and external customers.
Key Responsibilities:
- Coordinate with the Sales Team and customers to prepare quotation proposals, legal forms, and licensing requests.
- Review quotations for completeness and adherence to company policy for new and renewal sales efforts.
- Partner with assigned account managers to prepare, review, process, and expedite sales orders and related workflow and services.
- Act as the primary point of contact for Ansys customer needs, responding to questions on order status, account issues, license configuration, and more.
- Administer all renewal opportunities within the CRM, including revenue reconciliation activities, creating sales queries/reports to track opportunities, and following up with customers to maintain an accurate renewal forecast within the CRM.
Requirements:
- Associate's degree in business, accounting, or a related field with a minimum of 18 months of experience in a sales operations, sales support, finance, or legal support role, customer service environment, or similar position in a corporate setting.
- Strong teamwork and customer service orientation.
- Extended hours required at the end of the quarter.
- Highly motivated and results-driven, able to cope effectively with complexity and change.
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