Customer Service Representative for Home Electronics Solutions
hace 2 semanas
We are seeking a dedicated Customer Support Specialist to join our dynamic team at Blu Selection. As a representative of our company, you will play a vital role in providing exceptional customer service and ensuring the satisfaction of our clients.
Your Responsibilities:- Answer incoming customer queries promptly and effectively
- Identify issues and provide solutions to ensure customer satisfaction
- Record customer data accurately in our CRM system
- Provide ad-hoc support as required
- Collaborate with your team for the success of our projects
- Possibility to work either 39 hours/week or 30 hours/week
- A competitive salary package of €1,810/month gross (or €1,392/month gross) depending on the number of hours worked
- Indefinite contract with a probation period of 2 months
- Hybrid working arrangement with 33% of time spent in the office
- The opportunity to work with an international team on-site in Poblenou, Barcelona
- Hybrid training of 8 days
- A native-level proficiency in German and a C1 level of English
- A valid Spanish work permit
- Start availability on one of the following dates: August 12th, August 26th, or September 9th
- Living in Barcelona is essential
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
Blu Selection is a global leader in the BPO industry, with 170,000 employees worldwide. We deliver innovative solutions, technology, and expertise to support operational needs for clients and provide seamless experiences to customers.
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