Customer Service Representative

hace 7 días


Barcelona, Barcelona, España Cpm International A tiempo completo

About CPM International

CPM International is a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. We prioritize customer service, sales, and technical support solutions worldwide.

Our Mission

We celebrate diversity and welcome everyone, embracing unique styles and fostering an inclusive workplace where employees can bring their whole selves to work. Our client, New Balance, shares our values of innovation, performance, and style.

Job Summary

We're seeking extraordinary individuals to join our team, immerse themselves in the brand, and deliver exceptional customer service. As a Customer Service Representative, you'll work collaboratively with consumers to resolve queries and offer personalized solutions via various channels.

Key Responsibilities

  • Provide skilled and professional assistance to customers through phone, email, chat, and social media.
  • Analyze customer problems and offer individualized solutions.
  • Become an expert on New Balance products and services.
  • Embody our company values and act as a brand ambassador.

Requirements

  • Fluent English with exceptional grammar and spelling skills.
  • Genuine passion for delivering outstanding customer service.
  • Ability to handle sensitive calls with empathy.
  • Strong administrative skills with attention to detail.
  • Professional approach to problem-solving.

Benefits

  • Salary: €16,153 gross per year.
  • Night Shift Bonus: €1.85 gross per hour (10:00 PM - 12:00 AM).
  • Incentives: Top performance rewards.
  • Holidays: 24 calendar days per year + paid bank holidays and an extra day off.
  • Training: 2 weeks of training in the office.
  • Best-in-class people engagement activities and programs.
  • Ongoing training and development opportunities.
  • Employee Assistance Program.
  • New Balance online discounts.
  • Option to sign-up for discounted private health insurance.
  • Referral program.


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Job OverviewCPC International, a global leader in customer service solutions, is seeking an exceptional Customer Service Representative to join our team. As a key member of our EMEA operations, you will play a crucial role in delivering world-class support to our international clients.


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    We're seeking a skilled Customer Service Representative to join our team in Tavros, Athens. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences through prompt responses to incoming queries and resolving issues efficiently.About the JobThis is an exciting opportunity to combine professional growth with...


  • Barcelona, Barcelona, España Famguard Group Of Companies A tiempo completo

    About the RoleFamguard Group Of Companies is seeking a highly skilled and experienced Insurance Customer Service Representative to join our team. This role will be based in [location] and involves providing exceptional customer service to our clients.


  • Barcelona, Barcelona, España Cataloxy A tiempo completo

    Job TitleNew Balance Customer Support (Dutch with English) - RemoteAbout the JobWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a representative, you will be responsible for providing expert customer support to clients via phone, email, chat, and social media.About CPM...


  • Barcelona, Barcelona, España Savior Artigos Texteis Lda A tiempo completo

    We are seeking highly skilled Customer Service Representatives to join our team in various European countries. The ideal candidate will possess strong communication skills, a passion for languages, and a willingness to learn.As a key member of our team, you will be responsible for providing exceptional customer service to clients across the globe. This is an...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    OverviewWe are seeking a highly skilled and empathetic Icelandic Customer Service Representative to join our team at Teleperformance Spain.


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    We are seeking a Customer Service Representative to join our team in Lisbon. As a representative, you will be the primary point of contact for customers, providing exceptional service and support via phone, email, and social media.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work well under...


  • Barcelona, Barcelona, España Accor Hotels A tiempo completo

    Accor Hotels is a leader in the hospitality industry, offering an exceptional experience to its guests. We are committed to excellence and strive to provide the highest level of service to our customers. We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Customer Service Representative OpportunityWe are seeking a skilled and motivated individual to join our team as a Customer Service Representative. This role involves interacting with customers in Germany or the Netherlands, providing support and resolving issues.About UsCross Border Talents is a leading provider of talent solutions, connecting top...


  • Barcelona, Barcelona, España Cataloxy A tiempo completo

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? We're seeking a skilled Customer Service Representative to join our team at Teleperformance Spain in Barcelona.About the RoleThis is an exciting opportunity to work for a global leader in customer experience...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    About UsTeleperformance Greece is a leading customer experience company that provides exceptional service to clients across various industries.Job OverviewWe are seeking highly motivated and dedicated individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the primary point of contact for customers,...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Customer Service Representative OpportunityYour responsibilities and impact as a Customer Service Representative will be:Providing support to customers by responding to inbound requests via multiple channels, including emails and chats.Handling inquiries, complaints, or comments, and recording details of customer interactions.Ensuring excellent customer...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    Overview: At TTEC, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative in our Travel Support team, you'll be the first point of contact for customers seeking assistance with their travel arrangements.


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Are you ready to embark on a new adventure in customer service? Blu Selection is looking for a skilled Customer Service Representative to join their international team. As a key member of the team, you will be responsible for providing world-class service to clients while working on projects with top prestigious brands.Your Responsibilities:Supporting...


  • Barcelona, Barcelona, España Qlf Brands B.V. A tiempo completo

    We are looking for a talented and multilingual customer service representative to join our team at Qlf Brands B.V.'s head office in Barcelona. Key Responsibilities:">·Provide exceptional customer service via email, telephone, and chat, ensuring timely and effective resolution of customer inquiries">·Maintain knowledge of product offerings and provide...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Job OverviewWe are seeking a highly motivated and customer-focused Automotive Industry Customer Service Representative to join our team in Barcelona, Spain.About the RoleThis is an exciting opportunity to work with a global technology and services leader that powers the brands of the future. As an Automotive Industry Customer Service Representative, you will...


  • Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our dynamic team. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer service and support to our clients.


  • Barcelona, Barcelona, España Rockwell Automation A tiempo completo

    About the RoleWe are seeking an exceptional Customer Service Representative to join our team at Rockwell Automation. This is a fantastic opportunity for a passionate and results-driven individual to make a real impact in providing world-class customer service.The successful candidate will be responsible for delivering exceptional customer experiences,...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at Teleperformance Spain. As a key member of our customer support department, you will be responsible for delivering exceptional service to our international clients.


  • Barcelona, Barcelona, España Apply2Day A tiempo completo

    Customer Service Role in GreeceWe are seeking a skilled Multilingual Customer Service Representative to join our team in Greece. As a representative of Apply2Day, you will be responsible for managing incoming calls and providing exceptional customer service.Job OverviewThis is a fantastic opportunity to work in a fast-paced environment and thrive in a remote...