Customer Electronics Specialist
hace 18 horas
Work as a Customer Support Specialist in Barcelona
We are seeking a dedicated professional to join our client, a renowned home appliance company, in the vibrant city of Barcelona. As a Customer Care Advisor for Home Electronics, you will be part of a dynamic team providing exceptional customer service.
Your Responsibilities:
- Answer incoming customer queries promptly and efficiently.
- Identify issues and provide effective solutions to ensure customer satisfaction.
- Record customer data accurately in the CRM system.
- Provide ad-hoc support as required and work collaboratively with the team.
What's in it for you?
You will have the opportunity to work either 39 hours or 30 hours per week, with a salary package of €1810 per month gross or €1392 per month gross, respectively. You will also receive an indefinite contract with a probation period of 2 months, as well as hybrid training of 8 days.
Required Skills and Qualifications:
- A native-level proficiency in German and a C1 level of English.
- A valid Spanish work permit is required.
- Start availability on August 12, 26, or September 9.
- Living in Barcelona is preferred.
- Excellent listening skills and proficient communication abilities.
- A drive for excellence and professionalism.
- Strong teamwork skills and dedication to collaborative success.
- Excitement about intercultural communication and the expatriate lifestyle.
About Your Future Company:
Your future company is a global leader in the BPO industry, employing over 170,000 employees worldwide. We deliver innovative solutions, technology, and expertise to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
Estimated Salary: €20,640 - €23,440 per year
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