German-speaking Tech Support Specialist
hace 2 días
Are you a tech-savvy individual fluent in German looking to take your career to the next level?
We're seeking a skilled Technical Support Advisor with excellent German language skills to join our dynamic team at Tech Ceos in Barcelona. As a Technical Support Advisor, you will be responsible for providing top-notch support to our clients via phone, email, and chat.
With a strong background in IT, you will troubleshoot complex technical issues, perform root cause analysis, and collaborate with internal teams to resolve customer queries efficiently. Your excellent communication skills and ability to work in a fast-paced environment will make you an asset to our team.
A competitive salary of $40,000 - $50,000 per annum, plus benefits and relocation assistance, awaits the successful candidate. If you're motivated, customer-focused, and passionate about technology, we encourage you to apply.
Bonus: A relocation bonus and seniority bonuses after 6 and 12 months add to the attractive compensation package.
Your daily tasks will include:
- Providing first-level support to client workers
- Handling IT requests or issues via various channels
- Performing root cause analysis and troubleshooting
- Categorizing and prioritizing IT issues and requests
- Cooperating with client's 2nd level service organizations
You'll have the opportunity to grow professionally and expand your skill set while working in a multicultural environment. So why wait? Apply now and shine
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