Technical Support Specialist for German Speaking Clients
hace 1 mes
About the Role
We are seeking a skilled Technical Support Specialist to join our team at Language Matters. This role offers an exciting opportunity to provide exceptional support to our clients who speak German, working closely with them to resolve product-related issues and questions.
The ideal candidate will possess fluency in both German and English, as well as previous experience in providing IT support services, preferably in a software support environment. Strong communication skills, the ability to work independently, and excellent interpersonal skills are essential for this position.
Responsibilities
- Providing accurate and helpful responses to technical queries from German-speaking customers
- Collaborating with other team members to escalate complex issues when necessary
- Entering information into our call management database
About You
We are looking for a highly motivated individual who is passionate about troubleshooting and resolving problems. As a Technical Support Specialist, you will have the opportunity to develop your skills and knowledge in a fast-paced environment, while also enjoying a competitive salary package.
Benefits
In addition to a competitive salary, we offer a range of benefits, including comprehensive training and career development opportunities. Our team values collaboration, innovation, and continuous improvement, making it an exciting place to work.
Salary Information
We estimate that the salary for this role is around £40,000 - £50,000 per annum, depending on experience. If you are a highly skilled and motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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