Multilingual Customer Service Representative

hace 2 semanas


Barcelona, Barcelona, España Teleperformance A tiempo completo

Teleperformance, a global leader in contact center services, is seeking highly skilled professionals to join our team as Dutch-speaking customer service representatives.

**Company Overview**
With over 4,700 employees in 10 locations worldwide and certified as a Great Place to Work and Top Employer, we offer an excellent work environment with opportunities for growth and development.

**Job Description**
As a frontline service representative, you will provide timely and efficient support to customers, routing their calls to the appropriate department when necessary. You will also be responsible for ensuring agreed-upon KPIs are met and performing duties in accordance with company policies and procedures.

**Required Skills and Qualifications**
To succeed in this role, you should possess:
- A native level of proficiency in Dutch
- Fluency in English (written and spoken)
- Minimum 2 years of experience in customer service, preferably in a similar industry
- Excellent communication and interpersonal skills
- Ability to work independently and manage time effectively

**Benefits**
We offer a competitive salary of 20,555.97€ gross per year, a hybrid working model in Barcelona, and a range of benefits, including relocation support, initial training, and ongoing coaching and development opportunities. Additionally, you will have access to our referral program, which offers up to 2,000€ in referral fees depending on the language/project. Our international business casual environment provides a comfortable and inclusive workspace.



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