Dynamic Sales Team Leader for B2B Operations in Gdańsk
hace 3 días
Overview
">We are seeking a results-driven Sales Team Leader to lead our dynamic sales team in Gdańsk. This is an excellent opportunity to collaborate with top brands and drive business growth.
">About the Role
">This role is responsible for managing and motivating a high-performing sales team, ensuring exceptional client satisfaction and driving revenue growth. The ideal candidate will have a proven track record of leadership experience in sales operations, with a strong understanding of B2B sales operations and experience with sales KPIs.
">Key Responsibilities
">Performance Management: Continuously review and manage absenteeism and attrition for all Sales Advisors, ensuring return-to-work and exit interviews are conducted.
Monitor Performance: Oversee the work performance of all Sales Advisors and conduct quarterly performance reviews, along with monthly one-on-one meetings.
Recognition and Rewards: Ensure Advisors are recognized and rewarded for their outstanding achievements.
Goal Direction: Provide clear guidance aligned with the teams sales goals and foster open, two-way communication.
Team Environment: Cultivate a supportive and team-oriented environment where Advisors take pride in their work.
Employee Satisfaction: Implement and review actions from employee satisfaction surveys.
Coaching and Development: Coach, motivate, and develop Sales Advisors, offering opportunities for skill expansion and career growth.
Call Monitoring: Monitor Advisor calls to ensure quality and adherence to standards, whether via deskside or remote.
Client Communication: Ensure timely communication of any client or campaign issues to the Operations Manager.
Client Satisfaction Improvement: Take appropriate actions to enhance client satisfaction survey scores and implement GOS processes.
Requirements
">To succeed in this role, you will need:
- Excellent communication skills in English and C2 Polish.
- At least 1 year in sales operations or team leading (ideally in B2B), managing both internal and external stakeholders.
- Minimum of 3 years in a BPO or contact center environment.
- A vibrant and resolute personality to effectively lead and coach a team.
- Strong understanding of B2B sales operations and experience with sales KPIs.
- Ability to thrive in a fast-paced international environment, with a drive to make an impact and share best practices.
- Effective prioritization and time management skills, especially under pressure.
What We Offer
">In addition to a competitive salary package of approximately PLN 120,000 - PLN 150,000 per annum, we offer:
">Benefits
">Collaborate with Top Brands: Opportunity to work with leading brands in the market.
Competitive Compensation: Attractive remuneration package.
Healthcare Benefits: Access to private medical healthcare.
Engaging Role: Play a key role in shaping B2B sales for major partners.
Professional Development: Ongoing opportunities for professional growth.
Relocation Support: Assistance available if needed.
Dynamic Team: Join a dedicated and motivated team.
Modern Office: Work in a modern environment in Oliwa, equipped with advanced workstations, free beverages, and fresh fruit.
-
Senior Sales Team Leader
hace 7 días
Madrid, Madrid, España Cross Border Talents A tiempo completoAbout UsCross Border Talents is a leading provider of talent solutions, dedicated to connecting exceptional professionals with top businesses across industries.Job Title: Senior Sales Team LeaderLocation: Gdańsk, PolandWork Model: Fully on-siteEmployment Type: Full-timeWe are seeking a seasoned Sales Team Leader to join our dynamic team in Gdańsk. As a key...
-
Polish Speaking Sales Team Lead for Gdańsk BPO
hace 4 días
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoAbout the RoleWe are partnering with a leading Outsourcing/BPO consultancy to find a highly skilled Polish-speaking Sales Team Leader to join their teams in Gdańsk.ResponsibilitiesDevelop and implement effective sales strategies to drive team performance and exceed client expectations.Lead, coach, and motivate a team of Sales Advisors to achieve outstanding...
-
Senior B2B Sales Operations Manager
hace 3 días
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoJob Title:Sales Team Leader with GermanAbout the Role:David Kennedy Recruitment is partnering with a leading Outsourcing/BPO consultancy to find a talented Sales Team Leader with German language skills to join their team in Gda'sSk, Poland.Job Description:Key Responsibilities:Review and manage absenteeism and attrition for all Sales Advisors in the...
-
Madrid, Madrid, España Unilever A tiempo completoAbout UnileverAs a global leader in the food industry, Unilever is committed to making sustainable living commonplace. Our purpose-driven business aims to deliver exceptional customer experiences through innovative solutions.The RoleWe are seeking an experienced leader to head our Sales Excellence & Operations department in Spain. This pivotal role will...
-
Strategic Inside Sales Team Leader
hace 5 días
Madrid, Madrid, España CommScope A tiempo completoJoin Our EMEA Ruckus Team as a Strategic Inside Sales Team LeaderIn today's fast-paced business landscape, having a genuine connection with your work is essential. If you're passionate about developing talent and launching careers, we have the perfect role for you.We're seeking a dynamic and self-motivated Inside Sales Team Manager to lead our multicultural...
-
Sales Team Leader
hace 5 días
Madrid, Madrid, España Galaxy Connect Ltd A tiempo completoCompany OverviewWe are a leading company in the Vape Industry in Europe with an aggressive growth plan.SalaryThe estimated salary for this role is between 27,000€ and 30,000€ per year, depending on experience.About the JobWe are looking for a Sales Team Leader to join our team in Spain. As a key member of our sales team, you will be responsible for...
-
B2B Sales Representative
hace 6 días
Madrid, Madrid, España Babel Profiles S.L A tiempo completoBabel Profiles S.L. is seeking a B2B Sales Representative to join their team in Madrid office.The successful candidate will have excellent communication skills, be resilient and proactive with a lot of enthusiasm for sales, and have 1-2 years of experience in Sales.Key responsibilities include managing the full sales cycle, qualifying and identifying...
-
German Customer Support Representative in Gdańsk, Poland
hace 1 semana
Madrid, Madrid, España Cross Border Talents A tiempo completoJob OpportunityWe are looking for a skilled German Customer Support Representative to join our team at Cross Border Talents in Gdańsk, Poland.About the JobThis is a full-time position with a permanent contract and a hybrid work model (2 days on-site, 3 days remote). The working hours are Monday to Friday, 09:00 - 18:00. We offer a competitive benefits...
-
Sales Team Leader
hace 1 semana
Madrid, Madrid, España Ntt Data A tiempo completoAbout the RoleWe are seeking an experienced Sales Team Leader to join our team at NTT DATA. In this role, you will be responsible for driving sales growth and leading a team of sales professionals.
-
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoJob Description:Sales Team LeaderIn collaboration with a leading BPO/Contact Centre consultancy, we are seeking an experienced Sales Team Leader to join their Gdańsk-based team. As part of our drive for excellence, you will be responsible for leading and mentoring a team of sales professionals in achieving exceptional results.Responsibilities:- Continuously...
-
Sales Team Lead
hace 2 semanas
Madrid, Madrid, España Commscope A tiempo completoInside Sales Team Manager RoleWe're seeking a dynamic and self-starter Inside Sales Team Manager to lead our multicultural and multinational EMEA Ruckus Team. The ideal candidate will be responsible for working closely with the RUCKUS Inside Sales Account Managers to identify goals that will grow RUCKUS's business and position RUCKUS's solutions for new...
-
B2B Operations Specialist
hace 3 semanas
Madrid, Madrid, España Samaipata A tiempo completoAbout the roleBigblue is looking for a B2B Operations Specialist to join the brand-new B2B team to support internal operations team EU-wide. Our goal is to deliver an exceptional end-to-end B2B experience to our merchants.The B2B Operations Specialist will own processes ensuring B2B quality among the operations department, ensuring compliance guidelines are...
-
Operations Team Leader
hace 1 mes
Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Operations Team Leader to join our team at American Express. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and driving business metrics and KPIs to ensure exceptional customer experience.Key ResponsibilitiesDrive business...
-
Policy and Licensing Expert
hace 3 semanas
Madrid, Madrid, España Tether Operations A tiempo completoKey ResponsibilitiesAs a Policy and Licensing Advisor (Remote Spain) for Tether Operations, you will be responsible for translating regulatory requirements in the EMEA region into actionable strategic recommendations, managing relationships with various stakeholders, and working alongside project managers to execute licensing initiatives.RequirementsYou will...
-
Strategic Operations Leader for EU ProServe
hace 1 semana
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Strategic Operations Leader to join our Professional Services (ProServe) team in Europe. As a key member of our operations team, you will play a critical role in driving efficiency, productivity, and customer satisfaction.Job DescriptionThe Strategic Operations Leader will be responsible for leading the end-to-end...
-
Luxury Retail Leader for High-End Team
hace 1 semana
Madrid, Madrid, España Louis Vuitton A tiempo completoJob OverviewLouis Vuitton, a world-leading luxury brand, is seeking an experienced Luxury Retail Leader to join our team in Madrid. As a key member of our sales leadership team, you will be responsible for driving business growth and leading high-performing teams to deliver exceptional customer experiences.About the RoleThis is an exciting opportunity to...
-
Sales Operations Manager
hace 2 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoUnlock the Power of Sales OperationsSales Operations Manager - Commercial Strategy is a key role at Expedia Group, where we design cutting-edge tech to make travel smoother and more memorable. As a Sales Operations Manager, you will own the sales process component of the Sales Blueprint, ensuring it reflects the needs of the organization and puts our...
-
Sales Operations Manager
hace 4 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoAbout This RoleAt Engineeringuk, we're dedicated to creating an inclusive work environment where everyone can thrive. We're committed to shaping the future of travel and making it smoother and more memorable for everyone.This is an exciting opportunity to join our team as a Sales Operations Manager - Commercial Strategy, where you'll play a key role in...
-
Sales Representative for Dutch Market
hace 4 semanas
Madrid, Madrid, España Alpega A tiempo completoAbout the RoleThe Alpega Group is a leading software company that offers modular solutions to manage transportation end-to-end. We are looking for a Sales Representative to join our team in the Netherlands, responsible for acquiring new customers for our Freight Exchange. This role will involve targeting SMB companies in the logistics and transportation...
-
Dynamic Sales Insights Leader
hace 2 semanas
Madrid, Madrid, España Make A tiempo completoCompany Overview: We're a rapidly growing company at the forefront of automation, where innovation and technology converge to drive business success. Our team is comprised of 42 nationalities, fostering a diverse and inclusive work environment that encourages collaboration and creativity.About the RoleWe're seeking an experienced Sales Analyst to join our...