Technical Support Specialist

hace 2 semanas


Alcobendas, Madrid, España Pragmatike A tiempo completo

Job Summary

">

We are seeking a skilled Technical Support Specialist to join our team at Pragmatike. This role will involve providing timely and effective solutions to customers experiencing software and hardware issues.

About Us

">

At Pragmatike, we specialize in human resources technology consulting. Our AI-powered software evaluates and analyzes skills, and matches job seekers with the best opportunities. We pride ourselves on being efficient, objective, and prompt in delivering results.

The Role

">

As a Technical Support Specialist, you will be responsible for:

  • Diagnosing and troubleshooting software and hardware problems using remote desktop connections and ticketing systems.
  • Proactively monitoring infrastructure to identify potential issues and resolve them before they impact customer experience.
  • Collaborating with cross-functional teams to address complex technical challenges and improve overall customer experience.
  • Documenting technical support processes, solutions, and best practices for future reference and training purposes.

Requirements

">

To succeed in this role, you will need:

  • Bachelor's degree in Computer Science, IT, or Software Engineering, or minimum 2 years relevant work experience.
  • Proven experience in diagnosing and resolving software and hardware issues.
  • Strong familiarity with network troubleshooting, operating system configuration, and remote desktop tools.
  • Excellent communication skills to explain technical concepts in simple terms.
  • Customer-centric attitude and problem-solving mindset.

Preferred Qualifications

">

A strong understanding of Microsoft Windows Server and Linux OS (Ubuntu) is preferred. Familiarity with Amazon Web Services such as Cloud Watch, EC2, VPC, S3, IAM, and core networking concepts like TCP/IP, Firewalls, NAT, and VPN is also desired.

Compensation

">

The estimated salary for this position is $85,000 per year, depending on location and experience. We offer a competitive benefits package and opportunities for growth and development.


  • qPCR Technical Specialist

    hace 2 semanas


    Alcobendas, Madrid, España Thermofisher Scientific A tiempo completo

    Are you a highly motivated qPCR Technical Specialist looking for a challenging opportunity? We have an exciting fixed-term 12-month position available in Alcobendas, Spain.Estimated Salary: €65,000 - €90,000 per annumJob Responsibilities:You will be responsible for providing technical application support for quantitative polymerase chain reaction (qPCR)...


  • Alcobendas, Madrid, España Thermofisher Scientific A tiempo completo

    Overview: Thermo Fisher Scientific Inc. is a world-class company that values performance, quality, and innovation in the field of Bioscience. We are seeking a highly skilled and motivated Technical Service Engineer to join our team in Madrid.


  • Alcobendas, Madrid, España Fracttal A tiempo completo

    Job OverviewWe are seeking a skilled Maintenance Operations Specialist to join our team in Madrid, Spain. As a key member of our maintenance heroes, you will play a vital role in ensuring the smooth operation of our clients' assets and equipment.In this dynamic and challenging position, you will be responsible for providing technical assistance and advisory...


  • Alcobendas, Madrid, España Fieldcore A tiempo completo

    Unlock Your Ambition as a Power Generation SpecialistAbout FieldCoreAt FieldCore, we're dedicated to empowering the world with energy. Our Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future.Your Role in Power GenerationYou'll...


  • Alcobendas, Madrid, España Fracttal A tiempo completo

    Join Our Maintenance HeroesWe are redefining the global maintenance landscape with an intelligent maintenance platform that revolutionizes how thousands of companies worldwide manage their operations and assets.Your Mission:Provide high-quality technical assistance and advisory to users, ensuring quick and effective remote responses and solutions to...


  • Alcobendas, Madrid, España Emerson A tiempo completo

    About the Role: As a Technical Sales Specialist, you will be responsible for promoting and selling business solutions to customers. You will identify and qualify strategic project opportunities and develop the project pursuit strategy to maximize chances of success.Your Responsibilities Will Be:Actively promote and sell business solutions, including...


  • Alcobendas, Madrid, España Jordan Martorell S.L. A tiempo completo

    **Job Summary**At Arrow Electronics, we are seeking a highly skilled Mainframe Business Specialist to join our team. This role will be responsible for providing subject-matter expertise and thought leadership to position Broadcom competitively in the market.**About Us**Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement...


  • Alcobendas, Madrid, España Arrow Electronics, Inc. A tiempo completo

    About this role:We are seeking a highly skilled Cybersecurity Solutions Specialist to drive sales and deliver solutions in the EMEA region. As a key member of our sales team, you will play a critical role in providing technical expertise, building strong client and partner relationships, and supporting our sales team.Key Responsibilities:Client Engagement:...


  • Alcobendas, Madrid, España Eraneos Iberia A tiempo completo

    At Eraneos Iberia, we're on the lookout for a skilled IT transformation specialist to collaborate on high-level consulting projects. If you have experience in IT strategy and governance, we'd like to hear from you.About the JobWe offer a dynamic career focused on knowledge acquisition, with a wide range of projects across different business areas. Our team...


  • Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completo

    About Thermo Fisher ScientificThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing...


  • Alcobendas, Madrid, España Thermofisher Scientific A tiempo completo

    About the RoleWe are seeking a highly motivated Technical Application Scientist to join our team in Alcobendas, Spain. This is a fixed-term position for 12 months.Job Description:As a Technical Application Scientist, you will provide technical support for qPCR instruments and reagents, collaborate with cross-functional teams to implement new technologies,...


  • Alcobendas, Madrid, España Graybar A tiempo completo

    Company OverviewAt Graybar, we are committed to delivering exceptional service and solutions to our customers. As a Business Development Specialist - Energy Solutions, you will play a key role in supporting our team in growing business with existing customers and attracting new ones.Salary$80,000 - $120,000 per year, depending on experienceJob DescriptionWe...


  • Alcobendas, Madrid, España Arrow Electronics, Inc. A tiempo completo

    **About Arrow Electronics, Inc.**We are a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.**Job Summary**As an EMEA Sales Engineer, you will play a critical role in driving sales...


  • Alcobendas, Madrid, España Arrow Electronics, Inc. A tiempo completo

    **About Arrow Electronics, Inc.**We are a leading global provider of innovative IT solutions to help businesses grow faster, operate more efficiently, and transform in a dynamic market.**Job Description:** As a Technical Presales Engineer for Orange project, you will be working in the technical department in tandem with sales representatives, advising and...


  • Alcobendas, Madrid, España Arrow Electronics A tiempo completo

    Job DescriptionAbout Arrow Electronics:Arrow Electronics is a leading global provider of IT training solutions. We empower our customers to succeed in the rapidly evolving technology landscape by offering a comprehensive range of training services.Salary:We offer an attractive salary ranging from €45,000 to €60,000 per annum, depending on experience,...


  • Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completo

    About Thermo Fisher ScientificAs the world leader in serving science, we are committed to empowering our customers to make the world a cleaner, healthier and safer place. With annual revenue exceeding $40 billion, we are proud of our success in helping researchers accelerate life sciences research, solve complex analytical challenges, improve patient...


  • Alcobendas, Madrid, España Giunti Psychometrics A tiempo completo

    Unlock Your Career Potential in Sales OperationsGiunti Psychometrics is a European leader in psychological assessment and services, driven by a vision to deliver scientific knowledge for the development and wellbeing of people and organizations. We're seeking an exceptional Sales Process Optimization Specialist to join our team, driving sales efficiency and...


  • Alcobendas, Madrid, España Arrow Electronics, Inc. A tiempo completo

    **Job Summary:**We are seeking a highly skilled Presales Engineer to join our team at Arrow Electronics, Inc. as a Senior Network Security Solutions Specialist. In this role, you will be working in tandem with sales representatives to sell and promote assigned vendor's products.**About Us:**Arrow is a global technology enablement company that brings...


  • Alcobendas, Madrid, España Fieldcore A tiempo completo

    Company Overview">FieldCore, a GE company, is an independent industrial field services organization focused on delivering World-Class Execution across the power generation sector. Our team comprises over 10,000 experts in field services dedicated to delivering excellent outcomes for our customers.">Estimated Salary: €55,000 - €80,000 per annum">Job...


  • Alcobendas, Madrid, España Sika A tiempo completo

    Job Description:Sika, a leading manufacturer of specialty chemicals, is seeking a skilled 3D Designer to join our Corporate Construction Technical Support Team in Madrid. As a 3D Visualization Specialist, you will be responsible for generating realistic 3D illustrations and models from 2D designs, taking them to the next level with Virtual Reality (VR)...