Technical Support Associate for E-commerce Partners

hace 1 mes


Madrid, Madrid, España Engineeringuk A tiempo completo

**Company Overview**

Amazon, as a world-class e-commerce platform, strives to provide customers with an unparalleled shopping experience. By offering low prices, vast selection, and convenience, Amazon continues to grow and expand its global reach.

**Role Responsibilities**

The Seller Support team serves as the primary interface between Amazon and its Sellers or Vendors. To enhance product offerings, Amazon engages with Sellers/Vendors who list their products on Amazon's global eCommerce platforms. As a Technical Support Associate, you will be responsible for providing world-class support, technical assistance, and account management services to our global partners.

**Key Skills and Qualifications**

To excel in this role, you will need a strong commitment to driving excellence in Associate and Seller/Vendor/Customer experience. A keen interest in process improvement, customer focus, and negotiation skills are essential requirements.

**Benefits and Opportunities**

As a member of the Seller Support team, you will have the opportunity to develop skills such as mentorship, coaching, data analysis, presentation, and communication. You will contribute to creating and sustaining a culture of approachable excellence that delivers a remarkable and reproducible Vendors and Sellers Experience.

**Estimated Salary:** $65,000 - $85,000 per annum, depending on location and experience.



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