Global E-commerce Support Specialist
hace 3 semanas
Company Overview
Amazon is a world-class e-commerce platform that strives to be customer-centric. We aim to provide low prices, vast selection, and convenience to our customers, while expanding the selection of products available on our platforms.
About the Role
Seller Support teams act as the primary interface between Amazon and our Sellers or Vendors. As a Seller Support Associate, you will serve as the first resolution point, diagnosing technical, operational, system, and process issues, and proposing solutions to enable resolutions for Sellers/Vendors.
Key Responsibilities
- Provide prompt and efficient service to Amazon Vendors and Merchants.
- Demonstrate effective, clear, and professional written and oral communication.
- Escalate Vendors' issues when necessary.
Requirements
- Excellent communication and problem-solving skills.
- Ability to multi-task utilizing various software tools.
Salary Information
The estimated salary for this role is $60,000 - $80,000 per year, depending on experience and location.
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