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Merchant Credit Specialist
hace 2 meses
About Mygwork
Mygwork is an inclusive employer and a member of the LGBTQ+ business community. We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.
About the Role
We're seeking a highly skilled Merchant Credit Specialist to join our Global Commercial Credit team. As a key member of our collections function, you'll be responsible for managing merchant debit balance collections, insolvencies, and write-off prevention in the EMEA markets.
Key Responsibilities
- Contact clients with overdue accounts to secure settlement and prevent future overdues
- Manage the collection of overdue payments and negotiate win-win outcomes
- Understand customers' financial arrangements and requirements
- Use strategic decision-making to drive customer loyalty and growth for the business
- Secure repayment of overdue funds and avoid potential losses/write-offs
Requirements
- Strong analytical mindset and numeric skills
- Excellent interpersonal, relationship building, and communication skills (English and Dutch speaking)
- Ability to work independently and in a team environment
- Ability to take a professional approach to challenging situations
What We Offer
- Competitive base salaries and bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements
- Generous paid parental leave policies
- Free access to global on-site wellness centers and confidential counseling support