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Merchant Credit Specialist

hace 2 meses


Madrid, Madrid, España Mygwork A tiempo completo

About Mygwork

Mygwork is an inclusive employer and a member of the LGBTQ+ business community. We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.

About the Role

We're seeking a highly skilled Merchant Credit Specialist to join our Global Commercial Credit team. As a key member of our collections function, you'll be responsible for managing merchant debit balance collections, insolvencies, and write-off prevention in the EMEA markets.

Key Responsibilities

  • Contact clients with overdue accounts to secure settlement and prevent future overdues
  • Manage the collection of overdue payments and negotiate win-win outcomes
  • Understand customers' financial arrangements and requirements
  • Use strategic decision-making to drive customer loyalty and growth for the business
  • Secure repayment of overdue funds and avoid potential losses/write-offs

Requirements

  • Strong analytical mindset and numeric skills
  • Excellent interpersonal, relationship building, and communication skills (English and Dutch speaking)
  • Ability to work independently and in a team environment
  • Ability to take a professional approach to challenging situations

What We Offer

  • Competitive base salaries and bonus incentives
  • Support for financial well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite, or virtual arrangements
  • Generous paid parental leave policies
  • Free access to global on-site wellness centers and confidential counseling support