Customer Service Representative with Greek Language Skills
hace 4 semanas
At Astrea Recruitment, we are dedicated to transforming the challenges of finding a new job into an inspiring path of change and support.
We have been among the best in the recruitment field for 17 years, and we take pride in our commitment to excellence.
Bulgaria is an emerging destination for professionals, offering excellent career prospects in industries such as IT, BPO, and finance.
With its affordable cost of living and rich cultural life, the country ensures a great work-life balance.
Our client, a leading company in the customer experience management field, is seeking skilled, tech-savvy, and communicative individuals for the role of Support Superhero with Greek and English.
Key Responsibilities:
- Handle inbound calls, chats, and emails to resolve customer service issues.
- Follow procedures to escalate inquiries when needed.
- Inform customers about products and services.
- Use multiple systems to update records accurately.
- Support and collaborate with the team.
Requirements:
- Fluent in Greek (C1) and good English (B2).
- Contact center or customer service experience is a plus.
- Quick to adapt to new products, processes, and tech.
- Reliable with good attendance and time management.
- Computer literate.
What We Offer:
- Competitive salary and additional bonuses.
- Full-time employment on standard working hours.
- Health and Life Insurance and paid annual leave days.
- Initial training (4 weeks) and ongoing training and upskilling for all employees.
- Opportunities to grow and further develop within the company.
- Attractive benefits including Multisport card, transport allowance, corporate discounts, gift vouchers, and more.
If you feel excited and confident that you're the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance.
Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).
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