Customer Service Representative with Turkish Language Skills
hace 2 semanas
At Astrea Recruitment, we are dedicated to transforming the challenges of finding a new job into a supportive and inspiring journey.
With pride, we can say that we have been among the best in the recruitment field for 17 years, providing top-notch services to our clients and candidates alike.
Why choose Bulgaria as your destination?Bulgaria is an emerging hub for professionals, offering excellent career prospects in industries such as IT, BPO, and finance.
With its affordable cost of living and rich cultural life, the country ensures a great work-life balance, making it an attractive place to develop your career and enjoy a high quality of life.
For one of our esteemed clients – a leading company in the customer experience management field – we are seeking skilled, tech-savvy, and communicative individuals for the role of Support Superhero with Turkish and English language skills (Work from Sofia/Bulgaria)
Key Responsibilities:
- Handle inbound calls, chats, and emails to resolve customer service issues
- Follow procedures to escalate inquiries when needed
- Inform customers about products and services
- Use multiple systems to update records accurately
- Support and collaborate with the team
Requirements:
- Fluent in Turkish (C1) and good English (B2)
- Contact center or customer service experience is a plus
- Quick to adapt to new products, processes, and technology
- Reliable with good attendance and time management
- Computer literate
Our client offers:
Competitive salary (BGN GROSS) and additional bonuses;Full-time employment on standard working hours Monday - Friday;Health and Life Insurance and paid annual leave days;Initial training (4 weeks) and ongoing training and upskilling for all employees;Opportunities to grow and further develop within the company;Attractive benefits including, Multisport card, transport allowance, corporate discounts, gift vouchers and more.
If you feel confident that you're the perfect fit, we encourage you to take the next step.
Kindly share your detailed resume in English when you get a chance.
Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements.
Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg.
No 1809).
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