German Language Customer Relations Specialist
hace 1 semana
About the Role:
Language Matters is seeking a German-speaking Customer Service Representative to join our team in Manchester. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving queries in a timely and professional manner.
Your Key Responsibilities:
• Handle inbound enquiries across various channels, including telephone and email
• Assist with travel arrangements and other administrative duties
• Collaborate with internal team members to ensure seamless enquiry handling
About You:
The ideal candidate will be a reliable, customer-focused individual with excellent German language skills, both written and spoken. Previous experience in customer service is essential, and technical proficiency is a plus. You will be required to work from our Manchester office 2 days per week and will have the opportunity to progress your career within our organization.
Requirements:
• Fluency in German and English, both written and spoken
• Previous experience as a Customer Service Representative or equivalent
• Excellent listening and communication skills
• Ability to work as part of a team
What We Offer:
Language Matters provides an excellent opportunity for career progression and a supportive working environment. If you are a motivated and customer-focused individual with a passion for languages, we would love to hear from you.
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