Customer Experience Ambassador

hace 15 horas


Barcelona, Barcelona, España Ttec A tiempo completo
Be Part of Creating Amazing Customer Experiences

We are looking for a highly skilled and results-driven Customer Experience Ambassador to join our team in Sofia, Bulgaria. As a Danish-English sales expert, you will be responsible for delivering exceptional customer experiences while working onsite with our clients.

About the Role
  • You will work effectively to service and upsell client products to existing customers, identifying and capitalizing on all sale opportunities for products that may pair well with their current products and future needs.
  • Focused on educating the customer on their current products, you will also develop value propositions that cater to their needs, with the goal of increasing volume for existing clients and acquiring volume for new customers.
  • Respond to incoming calls/emails and ensure the delivery of outstanding customer experience, using your excellent communication and interpersonal skills to resolve customer issues and close sales.
What You'll Bring to the Table
  • Fluency in both English and Danish language at an advanced C1 level.
  • Excellent communication and interpersonal skills, with demonstrated proficiency in sales negotiation and closing techniques.
  • A well-rounded approach that includes cold calling, relationship building, sales process, and appointment setting, with a strong focus on achieving targets and contributing to business growth.
  • Competence in using Microsoft Office and CRM software.
What We Offer
  • An estimated salary of $45,000 per year, based on your skills and experience.
  • Excellent sales, product, and systems training, as well as ongoing sales coaching to help you achieve your goals.
  • A supportive leadership team and a global community of curious lifelong learners who share our company values.
  • The opportunity to work with a variety of clients and projects, and to grow your career within our organization.

TTEC is committed to ensuring that all employees have the skills and support they need to succeed in their roles. From training to individualized coaching, we provide the tools and resources you need to excel in your career.



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