Customer Experience Ambassador

hace 1 mes


Barcelona, Barcelona, España Newco Communications A tiempo completo

About Us: Newco Communications is a dynamic company that values diverse cultures and fosters a fun and friendly atmosphere. Our hybrid working model allows you to work from the comfort of your home or our vibrant office space.

Job Overview: We are seeking an exceptional Dutch Admin Support Advisor to join our team. As a Customer Experience Ambassador, you will be the friendly voice on the other end of the line or email, ensuring that our customers receive exceptional care.

Key Responsibilities:

  • Handle first-line inbound administrative support requests by phone & email (B2B) in a professional and courteous manner, ensuring a positive customer experience.
  • Provide accurate and timely information to customers (merchants) regarding our diverse range of products, services, and company policies.
  • Assist new customers with account activation, transaction status queries, and financial requests, demonstrating a commitment to their satisfaction and building strong customer relationships.
  • Document all customer interactions meticulously, maintaining detailed and accurate records for future reference.
  • Collaborate effectively with team members and cross-functional departments to streamline processes and deliver seamless customer service.

Requirements:

  • Native-level proficiency in Dutch (both spoken and written) and a good command of the English language.
  • A high school diploma or equivalent qualification is necessary.
  • Previous customer service experience is a bonus but not a deal-breaker.
  • Your communication skills should be on point for confidently interacting with customers.
  • You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.
  • Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment.
  • Comfortable using computer systems and various software applications.

Benefits:

  • A diverse and lively workplace that values diverse cultures, fostering a fun and friendly atmosphere.
  • Hybrid working model.
  • Opportunities for internal growth and career progression to advance your professional journey.
  • Extensive training provided, arming you with the knowledge and tools to excel in your role.
  • Exciting incentives and reward schemes to recognize your efforts and keep you motivated for impressive results.
  • A permanent role with a competitive salary for financial stability: $45,000 - $55,000 per year.
  • Unlimited coffee and fresh fruit on office days for an energy boost.
  • Free online Spanish lessons outside of working hours for skill development.
  • Comprehensive support for mental health and well-being.
  • Unforgettable staff parties that bring the team together, creating lasting memories.


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Ambassador to join our team in Athens, Greece. As an Automotive Specialist, you will play a vital role in creating and delivering exceptional customer experiences while working with cutting-edge software.


  • Barcelona, Barcelona, España Qlf Brands B.V. A tiempo completo

    We are seeking a Customer Experience Ambassador to join our team in Barcelona. This is a unique opportunity to be part of a rapidly growing organization that values open communication and a friendly atmosphere.The successful candidate will be responsible for providing exceptional customer service, resolving complex issues, and translating problems into...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    We are seeking a highly motivated and results-focused Customer Experience Ambassador to join our team in Sofia, Bulgaria. As a key member of our customer experience team, you will be responsible for delivering exceptional customer experiences through effective sales and service.As a Customer Experience Ambassador, your primary focus will be on servicing and...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    Unlock your potential as a Customer Experience Sales Ambassador with TTEC, where we bring smiles to our customers and yours. Working onsite in Sofia, Bulgaria, you'll be part of creating and delivering exceptional customer experiences while experiencing an award-winning employment experience and company culture.Focused on maximizing sale opportunities,...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About This Opportunity\As a Customer Experience Ambassador, you will play a critical role in delivering exceptional customer experiences that meet or exceed client expectations. This is a unique opportunity to join a leading company in the customer experience industry and contribute to its continued success.\Key Responsibilities:\Develop and implement...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the Role: We're seeking a highly motivated and empathetic individual to join our team as a Global Customer Experience Ambassador in Athens, Greece. This is an exciting opportunity to work for TTEC, a leading customer experience outsourcing company that helps iconic brands deliver amazing experiences through technology and humanity.Job Summary: As a...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    At TTEC, we're passionate about delivering exceptional customer experiences. As a Customer Experience Ambassador, you will play a vital role in shaping the future of our clients' interactions with their customers.About the RoleWe are seeking a highly motivated and results-driven individual to join our team as an Outbound Sales Representative in...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    Overview: At TTEC, we're dedicated to making customers happy. As a Customer Experience Ambassador, you'll play a vital role in delivering exceptional customer experiences while growing your career in a dynamic and supportive environment.Salary: Our competitive salary for this position is approximately €25,000 per year, depending on experience and...


  • Barcelona, Barcelona, España Sonder A tiempo completo

    About SonderSonder is revolutionizing the hospitality industry through its innovative, tech-powered service and thoughtfully designed accommodations.With a presence in 40+ cities spanning 10 countries and three continents, Sonder offers a variety of accommodation options - from rooms to suites and apartments. The company's innovative app empowers guests by...


  • Barcelona, Barcelona, España Accor A tiempo completo

    About SLS BarcelonaSLS Barcelona is a five-star urban resort that embodies the essence of extraordinary experiences. Located in the heart of Barcelona's waterfront district, this luxurious oasis offers a unique blend of seaside glamour and indulgence.Job DescriptionWe are seeking a highly motivated Candidate Profile: Customer Experience Ambassador to join...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About UsTTEC is a global leader in customer experience, providing award-winning employment experiences and company culture. Our mission is to make customers happy by delivering exceptional service through human interaction and technology.Job SummaryWe are seeking a Multilingual Customer Experience Ambassador to join our team in Sofia, Bulgaria. As a hybrid...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Unlock a world of opportunities as a Global Customer Experience Ambassador in our thriving international company. With a focus on delivering exceptional customer service, you'll be part of a dynamic team that's making waves globally. Whether you're driven by personal growth, career advancement, or cultural immersion, this role has something for...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    As a Global Customer Experience Ambassador at Blu Selection, you will be at the forefront of delivering exceptional customer support in a multicultural environment. This role requires strong communication and problem-solving skills to address customer inquiries and resolve issues efficiently.Key responsibilities include responding to inbound calls,...

  • Global Sales Ambassador

    hace 2 semanas


    Barcelona, Barcelona, España Abroad Experience A tiempo completo

    Are you a motivated sales professional looking for a new challenge? We are seeking a highly skilled Global Sales Ambassador to join our international team at Abroad Experience. As a key member of our team, you will play a pivotal role in driving business growth and success.About the RoleThe Global Sales Ambassador will be responsible for ensuring smooth...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About TTEC">Ttec is a leading provider of customer experience solutions, with a mission to make customers happy. We've helped iconic and disruptive brands build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology since 1982.">Job Summary">We're seeking a highly motivated Customer Experience Ambassador to...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    Unlock a World of Opportunities with TTEC's award-winning employment experience.About the Role:We are seeking a highly skilled and compassionate Customer Experience Ambassador to join our global support team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences through various communication channels.Your Key...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About Us: Bringing smiles is what we do at TTEC. We strive to create and deliver exceptional customer experiences while providing a world-class employment experience and company culture for our team members.Your Role: As a Customer Experience Ambassador in our Sofia, Bulgaria location, you will be part of our Sales Representative team, working onsite to...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    **Unlock a Dream Career Abroad in Lisbon**We're seeking an exceptional Care Solutions Specialist to join our dynamic team at Blu Selection. This is a fantastic opportunity for you to embark on an exciting journey, working with renowned international brands and taking care of their customers' needs.Lisbon offers a unique blend of culture, history, and...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    Our Story: At TTEC, we're passionate about delivering exceptional customer experiences. As a key member of our team, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly skilled Customer Service Representative to join our team. This is an excellent opportunity for someone who is passionate about providing world-class...


  • Barcelona, Barcelona, España Royal Caribbean Group A tiempo completo

    Job OverviewThe Royal Caribbean Group is seeking an experienced and skilled Luxury Experience Ambassador to join our team. In this role, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.About the RoleThis is a unique opportunity to work in a fast-paced and dynamic environment where no two...