Customer Service Representative for Global Brand

hace 2 semanas


Barcelona, Barcelona, España CPM International A tiempo completo

About Us
CPM International is a global company with a presence in over 30 countries. We offer multilingual support tailored to the needs of diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.

Our Values
CPM International celebrates diversity and welcomes everyone. We foster an inclusive workplace that empowers you to bring your whole self to work. As part of our team, you will contribute to a vibrant and innovative culture.

About New Balance
New Balance believes that we are born to move. They offer innovative products that combine function, fashion, performance, and style. Each international team member plays a vital role in sharing these values with customers worldwide.

What We Offer
A competitive salary of €13,538.46 per year (gross), making it one of the highest-paying jobs in the industry.

Job Description
You will work collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional manner. You can put yourself in our customers' shoes, analyze their problems, and offer individual solutions.

Responsibilities
• Offer an omnichannel service to consumers via telephone, email, chat, and social media.
• Develop a sound understanding of the products and services offered by New Balance.
• Become an expert on all things New Balance.

Requirements
• Fluent level of Portuguese with exceptional grammar and spelling skills.
• High level of English (both written and spoken).
• Genuine passion for delivering outstanding customer service.
• Ability to deal with sensitive calls with empathy.
• Strong administrative skills with a keen eye for detail.

Benefits
• Temporary contract with a probation period of 1 month.
• Part-time position (30 hours/week) with flexible working hours (Monday to Friday, 10:00 am to 4:00 pm).
• Incentives for top performance.
• 24 calendar days of paid leave per year plus bank holidays and an extra day in lieu.
• Hybrid model with 4 days per month spent at the office and for training purposes.
• Training program consisting of 8 days of full-time training based in the office.
• Employee Assistance Program – free, confidential, and impartial guidance and support.
• Employee Benefits Club – exclusive perks and rewards as a valued member of our organisation.
• New Balance online discounts of 30% off.



  • Barcelona, Barcelona, España CPM International A tiempo completo

    Company Overview:CPM International is a global company with a presence in 30+ countries, offering multilingual support tailored to diverse markets. We prioritize customer service, sales, and technical support solutions worldwide.Salary:€13,538.46 per year, gross salary.Job Description:We are seeking an innovative customer service representative to join our...


  • Barcelona, Barcelona, España Randstad Spain A tiempo completo

    We are seeking a dedicated Customer Service Representative to join our team at a top sports and health brand. Your primary responsibility will be to provide exceptional customer service to our clients, ensuring their needs are met and issues are resolved efficiently.Key Responsibilities:Manage customer inquiries and concerns via phone, email, or chatResolve...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Global Customer Service Representative for New Balance. This role is an exciting opportunity to work with a leading global brand, providing exceptional customer service to clients worldwide.About CPM InternationalCPM International has a strong presence in over...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Customer Service Role for Luxury Fashion BrandAre you passionate about the world of luxury fashion? Do you have a keen eye for detail and excellent communication skills?We are seeking a highly motivated and customer-focused individual to join our Customer Service team in Lisbon. As a Customer Service Representative for Luxury Fashion Brand, you will be...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    At CPM International, we pride ourselves on our diverse and inclusive work environment. With a global presence in over 30 countries, we offer multilingual support tailored to the needs of our markets.About the RoleWe are seeking an exceptional individual to join our team as a Global Customer Service Representative. In this role, you will be responsible for...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    Teleperformance Greece, a leading customer service company, is seeking a skilled Customer Service Representative to join our team in Greece. In this role, you will be the primary point of contact for customer requests, representing JTI, one of the world's most esteemed companies in the tobacco industry.About the RoleThis is an exciting opportunity to work...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Customer Service Representative for New Balance EMEAOverviewAs a Customer Service Representative for New Balance EMEA, you will be working closely with our international team to provide exceptional support to our customers. You will be responsible for answering product information requests, resolving queries, and offering omnichannel services to our...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Unlock Your Potential as a Customer Service RepresentativeAre you ready to embark on a game-changing career? We're a global technology and services leader that powers the brands of the future. Our team of game-changers is dedicated to delivering exceptional customer experiences that go beyond WOW.What You'll DoPolitely answer inbound calls and respond to...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About New BalanceNew Balance is a global brand committed to delivering innovative products that combine function, fashion, performance, and style. As a Customer Service Representative for the EMEA region, you will play a crucial role in supporting the company's values and delivering exceptional customer service.Job DescriptionWe are looking for an...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    About the Role: We are seeking a highly motivated and customer-focused Customer Representative to join our team in Barcelona, Spain. As a key member of our global sportswear brand, you will be responsible for delivering exceptional customer satisfaction through various channels including telephone, email, chat, and social media.Responsibilities: The ideal...


  • Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    Our esteemed client, a leading jewelry and accessories manufacturer, seeks an exceptional Customer Service Representative to join their dynamic team in Barcelona. With a passion for fashion and jewelry, you will be responsible for delivering top-notch support to clients and contributing to the company's mission to provide exceptional customer...


  • Barcelona, Barcelona, España Robert Bosch Group A tiempo completo

    Job Description: We are seeking a motivated and detail-oriented Customer Service Representative to join our team at the Robert Bosch Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns in a timely and professional manner.Main Responsibilities:...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About CPM InternationalWe are a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Job SummaryWe are seeking a Customer Service Representative with excellent communication skills to provide outstanding...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    You have experience in luxury customer service or the hotel industry and are based in Berlin? Our client – a luxury automotive brand – is looking for customer care agents to provide exceptional service to customers. As the first point of contact, you will be a true brand ambassador and have a significant impact on the customer experience.Your future...


  • Barcelona, Barcelona, España Bosch Group A tiempo completo

    Job Description: We are a leading global motor company looking for a skilled individual to join our Bosch Service Solutions team as a Customer Service Representative. In this role, you will be responsible for managing incoming contacts from customers, providing information about our products, and resolving client queries.Main Responsibilities:Manage incoming...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    We're a global technology and services leader that powers the brands of the future. Our team of game-changers is looking for a Customer Service Representative to join us in Barcelona.Career growth and personal development are at the heart of what we do. As a Customer Service Representative, you will be part of a dynamic team that is passionate about...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Dutch Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for handling and closing inbound calls, responding to emails, and providing exceptional customer service to our clients.Key Responsibilities:•...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About UsCPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we offer multilingual support tailored to diverse markets.We prioritize customer satisfaction, teamwork, and personal growth. Our accessible workplace fosters inclusion and empowers employees to bring their unique...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Job OverviewCpm International is a global company with a presence in over 30 countries, offering multilingual support tailored to diverse markets. We prioritize customer service, sales, and technical support solutions for clients worldwide, celebrating diversity and fostering an inclusive workplace.About the RoleWe are seeking a skilled Global Customer...


  • Barcelona, Barcelona, España Cpm A tiempo completo

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at CPM International. As a key member of our global customer support team, you will be responsible for providing exceptional customer service to our clients worldwide.Key Responsibilities:Work collaboratively with consumers to answer product information requests...