Customer Service Representative for New Balance

hace 1 mes


Barcelona, Barcelona, España Cpm A tiempo completo

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team at CPM International. As a key member of our global customer support team, you will be responsible for providing exceptional customer service to our clients worldwide.

Key Responsibilities:

  • Work collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional manner.
  • Analyze customer problems and offer individual solutions.
  • Develop a sound understanding of the products and services offered by our client.
  • Embody our company values and act as a brand ambassador.

Requirements:

  • A fluent level of English with exceptional grammar and spelling skills.
  • A genuine passion for delivering outstanding customer service.
  • Ability to deal with sensitive calls with empathy.
  • Strong administrative skills with a keen eye for detail.
  • A professional outlook and proactive approach to problem-solving.

What We Offer:

  • A competitive salary of €9,230.77.
  • Top performance incentives.
  • 24 calendar days of paid annual leave.
  • Paid bank holidays and an extra day in lieu.
  • Best-in-class people engagement activities and programs.
  • Ongoing training and development opportunities.

Training and Development:

We offer 2 weeks of fully office-based training from Monday to Friday, 4:00pm to 10:00pm.

Office Location:

Barcelona (La Sagrera).



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