Customer Service Representative for New Balance
hace 1 mes
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team at CPM International. As a key member of our global customer support team, you will be responsible for providing exceptional customer service to our clients worldwide.
Key Responsibilities:
- Work collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional manner.
- Analyze customer problems and offer individual solutions.
- Develop a sound understanding of the products and services offered by our client.
- Embody our company values and act as a brand ambassador.
Requirements:
- A fluent level of English with exceptional grammar and spelling skills.
- A genuine passion for delivering outstanding customer service.
- Ability to deal with sensitive calls with empathy.
- Strong administrative skills with a keen eye for detail.
- A professional outlook and proactive approach to problem-solving.
What We Offer:
- A competitive salary of €9,230.77.
- Top performance incentives.
- 24 calendar days of paid annual leave.
- Paid bank holidays and an extra day in lieu.
- Best-in-class people engagement activities and programs.
- Ongoing training and development opportunities.
Training and Development:
We offer 2 weeks of fully office-based training from Monday to Friday, 4:00pm to 10:00pm.
Office Location:
Barcelona (La Sagrera).
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