Customer Service Representative for Fintech Industry

hace 4 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo
Customer Service Representative for Fintech Industry

At Blu Selection, we are looking for a skilled Customer Service Representative to join our team in Valencia. As a key member of our fintech customer experience team, you will be responsible for providing exceptional support to our B2B clients.

About the Role:
  • Support B2B customers via email, chat, and phone, ensuring timely and effective communication.
  • Collaborate with colleagues to continuously improve the customer experience and develop innovative solutions.
  • Troubleshoot and resolve customer queries, escalating issues when necessary.
  • Maintain accurate records of customer interactions and resolve payment inquiries.
  • Improve overall company NPS through excellent service and flagging customer queries for escalation.
  • Map and improve business processes to enhance the customer journey and satisfaction.

Requirements:
  • Proficiency in the English language at a C1 level and native speaking level in the Dutch language.
  • Minimum MBO4 diploma, with a background in IT/finance/economy being a plus.
  • Excellent communication and problem-solving skills.
  • Proactive and solution-oriented mindset.

What We Offer:
  • A competitive monthly gross salary of €1600.
  • Spanish classes to enhance your language skills.
  • A dynamic and close-knit working environment with 24 nationalities.
  • Opportunities for growth and development within a tech startup.
  • A comprehensive benefits package, including free lunch and breakfast, and regular team-building activities.

About Us:
Blu Selection is a tech startup based in Valencia, dedicated to co-scaling startups and providing exceptional customer service. We are passionate about creating a refreshing startup environment where you can develop your skills and grow your career.

  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    About the RoleAs a Customer Service Representative for our Fintech team, you will play a key part in supporting B2B customers in their financial planning journey. Your responsibilities will include providing excellent customer service mainly through email and chat, as well as troubleshooting and innovation to enhance the customer experience. You will also be...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Title: Customer Service Representative for Travel IndustryAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for the Travel Industry. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    Teleperformance Greece, a leading customer service company, is seeking a skilled Customer Service Representative to join our team in Greece. In this role, you will be the primary point of contact for customer requests, representing JTI, one of the world's most esteemed companies in the tobacco industry.About the RoleThis is an exciting opportunity to work...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Job Title: Customer Service Representative - Fashion IndustryAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Barcelona. As a key member of our fashion industry team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and maintaining a...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Customer Service Representative - Fashion IndustryAre you a customer service enthusiast looking for a new challenge? We're a global technology and services leader that powers the brands of the future. Our team is dedicated to delivering exceptional customer experiences, and we're looking for a talented Customer Service Representative to join us in the...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Job Title: Customer Service Representative - Fashion IndustryAbout the Role:We are seeking a Customer Service Representative to join our team in the fashion industry. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Role OverviewBlu Selection is seeking a skilled Customer Service Representative to join our team in Lisbon, Portugal. As an Airline Customer Service Representative, you will be responsible for providing world-class service to customers while working on projects with prestigious brands. Your key responsibilities will include answering customer inquiries via...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Title: Customer Service Representative in the Auto IndustryAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team in Athens. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the auto industry.Key Responsibilities:Respond to...


  • Barcelona, Barcelona, España Altorecruit A tiempo completo

    **Job Summary:**We are seeking a skilled Customer Service Representative with proficiency in German to join our team at Altorecruit. This role is perfect for individuals who have experience working in the chemical industry and possess strong communication skills.About the Role:The Customer Service Representative will be responsible for managing customer...


  • Barcelona, Barcelona, España Tdcx A tiempo completo

    We are seeking a Customer Service Representative to join our team at TDCX. As a Customer Service Representative, you will be the primary point of contact for our customers, providing them with exceptional support and resolving their queries in a timely and efficient manner.Key Responsibilities:Provide exceptional customer service via email, phone, and...


  • Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Job Summary:As a Customer Service Representative for Accs - Ares Customer Care Solutions Gmbh, you will be responsible for providing exceptional customer support to our international travelers. This is a full-time position, requiring 38.5 hours of work per week.Key Responsibilities:•⁠ ⁠Listen to and respond to customer inquiries via email and...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Dutch Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for handling and closing inbound calls, responding to emails, and providing exceptional customer service to our clients.Key Responsibilities:•...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Join Our Team as a Customer Service Sales RepresentativeAre you passionate about delivering exceptional customer experiences and driving sales growth? We're looking for a talented Customer Service Sales Representative to join our team in Barcelona. About the RoleAs a Customer Service Sales Representative, you will be responsible for providing top-notch...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    We're a global technology and services leader that powers the brands of the future. Our team of game-changers is looking for a Customer Service Representative to join our Cycling industry team.This is a great opportunity to experience the power of what's next and develop your skills in customer service. We'll give you all the training, cutting-edge...


  • Barcelona, Barcelona, España Newco Communications A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in the payment industry. As a key point of contact for our clients, you will be responsible for handling client inquiries, technical complaints, and questions related to online banking and phone apps in a professional and courteous manner.Key...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Company OverviewWe are a global technology and services leader that powers the brands of the future. Our innovative solutions help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.">Job SummaryAs a Customer Service Representative, you will be part of our team powering the brands of the future in the...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Customer Service RepresentativeAt Exoticca Travel Co, we're looking for a talented Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, ensuring their travel experiences are nothing short of unforgettable.Key Responsibilities:• Provide...


  • Barcelona, Barcelona, España BizAway A tiempo completo

    Job Overview">We are seeking an experienced Customer Service Representative to join our team at BizAway, a rapidly growing European travel industry company. This role requires strong communication skills and the ability to provide exceptional customer service in a fast-paced environment.">About Us">BizAway is a scale-up with skyrocketing growth...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    **Customer Service Opportunity with Teleperformance Greece**We are seeking a talented and skilled Serbian-speaking customer service representative to join our team at Teleperformance Greece. As a representative of JTI, one of the world's most esteemed companies in the tobacco industry, you will be the primary point of contact for customer requests.This is an...


  • Barcelona, Barcelona, España Cataloxy A tiempo completo

    Unlock Your Career PotentialThe Customer Representative role at Cataloxy offers a unique opportunity to grow and be inspired. As a member of our team, you will be part of a global technology and services leader that powers the brands of the future in tech, finance, travel, fashion, healthcare, and more. Our company values career growth and personal...