Nurture Partner Success Manager

hace 5 días

Madrid, Madrid, España Acronis A tiempo completo
About the Role

We are seeking a highly skilled and experienced Cyber Protection Expert to join our team as a Nurture Partner Success Manager. As a key member of our Channel Management organization, you will be responsible for driving consumption, engagement, and preventing churn of our Acronis Service Providers across the NEUR region.

Key Responsibilities
  • Drive partner engagement and satisfaction throughout the entire partner lifecycle.
  • Ensure assigned Service Providers are engaged with Acronis, which includes backing up customer data, consuming services, protecting workloads, and passing certifications.
  • Run, prepare, and actively participate in calls, zoom sessions, email communication, and surveys to ensure engagement.
  • Connect with Acronis Service Providers using approved tools and guide them through training sessions, resources, and tools.
  • Guide partners to adopt Acronis Automation tooling to increase their operational efficiency.
  • Prioritize and maintain regular contact with every partner, conducting research and preparing questions before reaching out.
  • Cooperate with related departments, such as Solution Engineers, Support, Sales Enablement, and Product Management.
  • Document all activities in Salesforce and conduct demo sessions via Zoom with camera on.
  • Understand Acronis brand messages and communicate them effectively to prospects, respecting and supporting sales' role in promoting a positive brand image.
  • Understand Acronis' key competitors and effectively communicate differentiators of our products/solutions.
Requirements
  • Equivalent industry experience (preferably in cybersecurity).
  • Channel sales/Partner account manager/Channel development position within a software vendor, with a minimum of 3+ years sales and marketing experience in the software industry.
  • In-depth channel and field sales experience with an understanding of the cloud market business model.
  • Strong presentation, communication, and planning skills.
  • Fluent in English, both written and verbal.
  • Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment.
  • Team player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities.
  • Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies.
  • Highly persistent in follow-up conversations, negotiations, and closing sales skills.
  • Strong presentational, communication, interpersonal, planning, and time management skills.
  • Passion and commitment to succeed by working hard and never giving up.
About Acronis

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete, and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world every day are the cornerstones of the Acronis Team.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

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