Director of Customer Experience Operations

Customer Support Leadership OpportunityAt Casa Of San Mateo County, we are dedicated to delivering exceptional customer experiences. As a highly motivated and customer-obsessed Director of Customer Support, you will oversee and lead our support strategy, ensuring operational excellence across multiple touch points.Key Responsibilities:Develop and execute a...

About the RoleWe are seeking a skilled Customer Experience Director to lead our team in delivering exceptional customer experiences across our spaces in Barcelona, Madrid, Málaga, Andorra, and Lisbon.Key ResponsibilitiesDevelop and implement customer experience strategies that align with our company's vision and values.Lead a team of over 20 people to...

About EcoVadisEcoVadis is a leading provider of business sustainability ratings. Our innovative solutions are backed by an international team of experts and cutting-edge technology. We analyze complex data and create customized sustainability scorecards that provide actionable insights into environmental, social, and ethical risks for businesses...

About the OpportunityYego, a pioneer in urban mobility, is seeking an experienced professional to lead its customer service operations in France. As a key member of the team, you will be responsible for ensuring exceptional customer experiences through efficient and effective support processes.About the RoleThe ideal candidate will have a strong background...

Monograph: Elevate Employee Experience as People DirectorWe redefining live entertainment, and we're looking for a seasoned People Director to elevate our employee experience.About the Role:In this exciting opportunity, you'll play a key role in leading our people operations, workplace, and partnering teams. Your expertise will help build scalable processes,...

Overview: As an Executive Director of Operations, you will be responsible for overseeing the onboarding processes, customer service performance, and ensuring compliance with company offers. This role requires strong analytical skills, problem-solving abilities, and excellent communication skills.About the Job: The ideal candidate will have at least 5 years...

As a Customer Experience Director at Monday Working Spaces by Urbania, you will lead the strategic development of customer experience initiatives to ensure that every interaction within our spaces is memorable for our community. We have a team of 50 people and 11 centers in Barcelona, Madrid, Málaga, Andorra, and Lisbon.You will be responsible for...

About UsThe Hoxton is a series of open-house hotels, each located in vibrant neighborhoods that we love. Our goal is to provide a unique experience for our guests, where they can immerse themselves in the local culture and enjoy great hospitality.Job SummaryWe are seeking an experienced Guest Services Manager to lead our Front Office team and ensure...

Job ResponsibilitiesAs the Director of Customer Experience and Growth, you will be responsible for leading our Customer Success department, driving customer engagement, retention, and growth. This includes developing and executing strategies that deliver exceptional customer experiences.You will oversee the development of a comprehensive customer success...

The Hoxton, Poblenou is seeking an exceptional Customer Experience Director to lead our Front Office team in providing memorable and effortless experiences for our guests. Located in the vibrant neighborhood of Barcelona, Spain, our hotel boasts 240 bedrooms, a rooftop pool, and a variety of dining options. As a key member of our team, you will be...

International Operations DirectorCataloxy is seeking an experienced International Operations Director to drive the growth and success of its Global Mobility services.Key Tasks:Develop and execute a global operations strategy for Jobbatical's mobility services.Collaborate with internal teams to achieve business objectives.Work closely with the Product team to...

Lead Customer Service at WallapopWallapop is a leading e-commerce platform driven by a mission to empower consumers and promote sustainable consumption. Our goal is to create a connected trade ecosystem, making second-hand the norm through smart technology use.We're seeking an exceptional Head of Customer Service to oversee our internal teams for Customer...

We are seeking a highly skilled and experienced leader to oversee and inspire our workforce in Spain. This individual will be responsible for leading a team of professionals and have a direct impact on the success of our customers. The ideal candidate will have excellent technical knowledge, a high level of customer orientation, and strong service mentality,...

OverviewWe are seeking a highly skilled and experienced Director of Front Desk Operations to join our team at Restaurante Barcelona in Barcelona. As the head of reception and reservations, you will be responsible for providing exceptional customer service, managing front desk operations, and driving sales growth.CompensationThe successful candidate can...

About the JobWe are seeking a skilled Customer Experience Director to lead our team at Apple Store and deliver exceptional customer experiences.Your key responsibilities will include:Customer Service: Actively participate in floor leadership by interacting with team members and customers throughout the store, modeling what good looks like, and ensuring that...

Job OverviewGalderma is seeking a skilled professional to lead customer service operations in the EMEAC region. The ideal candidate will have experience in strategic planning, team management, and customer relationship building.About the RoleThis role reports directly to the Head of Supply Chain EMEAC and involves leading and managing the customer service...

At Amazon, we strive to be the most customer-centric company on earth. To achieve this goal, we seek exceptionally talented and driven individuals who can lead our Transportation Operations Management team. We are looking for a Logistics Operations Director with leadership experience to oversee and execute strategic yard operations in the South Region. An...

Company OverviewThe Centre for Genomic Regulation (CRG) is a renowned international biomedical research institute based in Barcelona, Spain. With over 400 scientists from 44 countries, the CRG fosters an interdisciplinary environment that encourages collaboration and innovation.About the EGAThe European Genome-Phenome Archive (EGA) is a leading resource for...

**Unilabs is Seeking a Director of Global Service Operations Excellence**We are looking for an experienced professional to lead our IT service operations team. The ideal candidate will have a strong background in vendor management and service improvement.**Key Responsibilities:**Leadership & Management:Lead and manage the IT Service Operations team,...

About Storio GroupJob DescriptionWe are seeking a highly experienced Customer Experience Operations Manager to join our team in Barcelona or Amsterdam. As a key member of our CRM operations team, you will be responsible for driving repeat and customer lifetime value for our 7+ million customers across Europe.ResponsibilitiesLead a team of 6 passionate CRM...