Director of Genomic Operations
hace 1 día
Company Overview
The Centre for Genomic Regulation (CRG) is a renowned international biomedical research institute based in Barcelona, Spain. With over 400 scientists from 44 countries, the CRG fosters an interdisciplinary environment that encourages collaboration and innovation.
About the EGA
The European Genome-Phenome Archive (EGA) is a leading resource for secure archiving and sharing of human genomics data. As a co-managed partner between the CRG and the European Bioinformatics Institute (EBI), the EGA hosts over 16 petabytes of data, encompassing more than 3700 studies and 8600 datasets. We contribute to establishing international standards in genomics and data security, participating in numerous projects nationwide and internationally.
The Role
We are seeking an experienced Director of Genomic Operations to oversee the smooth operation of our services, ensuring they meet high-quality standards. The successful candidate will work closely with the EGA Team Head and various professionals, including system administrators, developers, data curators, project managers, and helpdesk staff. They will coordinate helpdesk activities, core service development, and operations with our partners and relevant competitive projects.
Job Description
This position involves providing oversight and planning for the EGA helpdesk and operations team. Key responsibilities include coordinating day-to-day priorities, identifying training needs, ensuring a consistent high-quality customer experience, and maintaining continuity of helpdesk and operations service. Our team utilizes agile methodologies combining RT ticketing systems, JIRA, and Confluence in a collaborative environment.
Requirements
To succeed in this role, you will possess strong leadership skills, excellent communication abilities, and experience working in a fast-paced, dynamic environment. Familiarity with agile methodologies and proficiency in tools such as JIRA, Confluence, and RT ticketing systems are essential. Additionally, you should have a solid understanding of genomic data management and be able to ensure seamless coordination with internal teams and external partners.
Benefits
As a member of our team, you can expect a competitive salary ranging from €55,000 to €75,000 per annum, depending on your experience and qualifications. You will also enjoy a comprehensive benefits package, including health insurance, pension plan, and generous vacation time. Our dynamic work environment offers opportunities for growth and professional development, allowing you to make a meaningful impact in the field of genomics.
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