Genomics Operations Specialist
hace 6 días
The Center for Genomic Regulation is seeking a highly motivated Operations Manager to coordinate and ensure that all operational services run smoothly and meet high-quality standards.
About the EGAThe European Genome-Phenome Archive (EGA) is a resource for permanent secure archiving and sharing of human genomics. We host over 16 petabytes of data, including more than 3700 studies and 8600 datasets.
Job DescriptionWe are looking for a skilled Operations Manager to provide oversight and planning for the EGA helpdesk and operations team. This includes coordinating day-to-day priorities, identifying training needs, ensuring a consistent high-quality customer experience, and ensuring continuity of helpdesk and operations service.
Requirements- At least 1 year of experience with the management of operations, including systems, online services, or data management services.
- Experience in working in scientific international environments.
- Experience collaborating with cross-functional teams (system administrators, developers, data curators, project managers) to achieve operational goals.
A postgraduate degree in bioinformatics, life sciences, IT, or equivalent experience.
LanguagesAn excellent level of English, given this is the daily used language for communication, with the team and international partners alike.
Technical Skills- Familiarity with ticketing and project management systems such as RT, JIRA, or Confluence.
- Advanced MS Office & Google Docs skills, in particular presentations, documents, and spreadsheets.
- Personal and Team organizational skills.
- Leadership capacity & excellent interpersonal skills.
- Ability to efficiently interact with people with different professional backgrounds.
- Ability to solve problems independently.
- Attention to details.
- Proactivity in identifying operational improvements and implementing solutions in a collaborative environment.
$60,000 - $80,000 based on qualifications and pay scales.
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