Director of Customer Experience

Customer Support DirectorAbout Us:Casa Of San Mateo County is a leading provider of innovative learning solutions, empowering learners worldwide. Our mission is to unlock human potential through language learning and teaching.Job Description:We are seeking an exceptional Customer Support Director to lead our support strategy, overseeing and managing a large,...

As a Customer Experience Director at Monday Working Spaces by Urbania, you will lead the strategic development of customer experience initiatives to ensure that every interaction within our spaces is memorable for our community. We have a team of 50 people and 11 centers in Barcelona, Madrid, Málaga, Andorra, and Lisbon.You will be responsible for...

Customer Support Leadership OpportunityAt Casa Of San Mateo County, we are dedicated to delivering exceptional customer experiences. As a highly motivated and customer-obsessed Director of Customer Support, you will oversee and lead our support strategy, ensuring operational excellence across multiple touch points.Key Responsibilities:Develop and execute a...

About the RoleWe are seeking a skilled Customer Experience Director to lead our team in delivering exceptional customer experiences across our spaces in Barcelona, Madrid, Málaga, Andorra, and Lisbon.Key ResponsibilitiesDevelop and implement customer experience strategies that align with our company's vision and values.Lead a team of over 20 people to...

About EcoVadisEcoVadis is a leading provider of business sustainability ratings. Our innovative solutions are backed by an international team of experts and cutting-edge technology. We analyze complex data and create customized sustainability scorecards that provide actionable insights into environmental, social, and ethical risks for businesses...

We are seeking a highly skilled and experienced leader to oversee and inspire our workforce in Spain. This individual will be responsible for leading a team of professionals and have a direct impact on the success of our customers. The ideal candidate will have excellent technical knowledge, a high level of customer orientation, and strong service mentality,...

The Hoxton, Poblenou is seeking an exceptional Customer Experience Director to lead our Front Office team in providing memorable and effortless experiences for our guests. Located in the vibrant neighborhood of Barcelona, Spain, our hotel boasts 240 bedrooms, a rooftop pool, and a variety of dining options. As a key member of our team, you will be...

Company OverviewAmenitiz is a pioneering technology company on a mission to revolutionize the hotel industry. With over $50M raised from top-tier VCs and a diverse team of 380+ across Barcelona and Medellin, we foster a culture of positivity and personal development.About UsWe're not just another SaaS scaleup - we're transforming one of the world's oldest...

About the RoleTTEC is seeking a seasoned Sales Manager to lead our team in Athens, Greece. As a key member of our organization, you will be responsible for driving sales growth and delivering exceptional customer experiences.Key Responsibilities- Lead a team of up to 10 sales agents, providing coaching, mentoring, and motivation to drive performance- Develop...

Job OverviewGalderma is seeking a skilled professional to lead customer service operations in the EMEAC region. The ideal candidate will have experience in strategic planning, team management, and customer relationship building.About the RoleThis role reports directly to the Head of Supply Chain EMEAC and involves leading and managing the customer service...

About UsThe Hoxton is a series of open-house hotels, each located in vibrant neighborhoods that we love. Our goal is to provide a unique experience for our guests, where they can immerse themselves in the local culture and enjoy great hospitality.Job SummaryWe are seeking an experienced Guest Services Manager to lead our Front Office team and ensure...

We are seeking a Customer Service Expert for our Rotterdam office, where you will be part of a fast-growing international organization. As a Customer Service Representative, you will play a crucial role in ensuring the CS team solves 95% of customer issues.The ideal candidate is a fluent Dutch speaker with affinity for health and nutritional supplements. You...

We are seeking a highly skilled Customer Experience Quality Assurance Director to join our team in Barcelona. As a key member of our Customer Service team, you will play a crucial role in defining, developing, and maintaining a quality program that ensures compliance with various global standards. Your expertise will be instrumental in analyzing quality...

Company Overview:Kaplan Language Europe - Barcelona is a leading language travel company that offers a unique opportunity to develop your skills in a dynamic and international environment. Our team is passionate about delivering exceptional customer experiences, and we are seeking a highly skilled Digital Marketing Director to join our CRM marketing team.Job...

Role OverviewLodgify, a leading provider of vacation rental software, seeks an experienced Vice President of Customer Experience to lead our Customer Success department. As a key member of the management team, you will be responsible for developing and executing strategies that drive customer engagement, retention, and growth.The ideal candidate will have...

About the OpportunityYego, a pioneer in urban mobility, is seeking an experienced professional to lead its customer service operations in France. As a key member of the team, you will be responsible for ensuring exceptional customer experiences through efficient and effective support processes.About the RoleThe ideal candidate will have a strong background...

Company OverviewEcoVadis Germany GmbH is a leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology, analyzing data and building sustainability scorecards that give companies actionable insights into their environmental, social, and ethical risks.SalaryWe offer a competitive...

About the RoleAs a Customer Experience Manager at Novartis, you will lead a team of experts to drive performance in Spain business through systematization and optimization of performance monitoring and data analytics insights. Your key responsibilities include leading the development and implementation of customer experience strategy and tactics across all...

Company Overview\Nedena enables you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better.\\About The Role\The SAP Cloud Success organization aims to create an industry-leading virtual customer engagement experience. Virtual Customer Success Partners will use a low touch/virtual engagement...

In this role, you will be responsible for spearheading customer marketing initiatives at Make, a multinational company with a diverse team of 42 nationalities.You will lead the development and execution of email communication strategies to enhance the customer journey, accelerate product adoption, and increase lifetime value.Key Responsibilities:Work closely...