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Customer Experience Liaison
hace 2 meses
About Us
At CommScope, we're driven by a passion to deliver connectivity that empowers how we live, work, and learn. Our team of experts pushes the boundaries of communications technology, enabling groundbreaking discoveries like 5G, the Internet of Things, and gigabit speeds for everyone.
We're committed to outperforming today and being ready for the needs of tomorrow. If you want to grow your career alongside forward-thinking, hardworking, and caring people who strive to create what's next...
Job Description
As a Customer Experience Liaison, you will play a crucial role in crafting the customer experience at CommScope. You'll forge positive relationships with both customers and internal teams, delivering exceptional service that leaves a lasting impact.
You will serve as a central figure, providing crucial support to our Business Segments and acting as the primary point of contact for customer orders. In this multifaceted role, you will handle customer queries, lead all aspects of order intake and management, and ensure the successful delivery of goods within a complex B2B environment.
Your contribution will be instrumental in driving our go-to-market strategy, empowering our sales teams, and directly addressing customer needs through efficient query resolution and order management.
Key Responsibilities:
