Client Liaison Manager
hace 3 semanas
**About Ebury**
Ebury is a leading FinTech firm, offering innovative solutions for FX risk management, trade finance, currency accounts, international payments, and API integration.
**Job Title:** Client Liaison Manager
**Location:** Madrid (4 days in office, 1 day remote)
**Estimated Salary:** €45,000 - €65,000 per annum
**Job Overview:
We are seeking an experienced Client Liaison Manager to join our team in Madrid. As a key member of our FX Dealing Team, you will play a crucial role in building strong relationships with clients, providing exceptional customer service, and driving business growth.
**Key Responsibilities:
• Manage client relationships, identifying opportunities to increase revenue and improve customer satisfaction
• Provide expert knowledge of our products and services to clients, ensuring they receive tailored solutions to meet their needs
• Collaborate with internal teams to resolve client queries and concerns efficiently
• Analyze market trends and competitor activity to inform business strategy and drive growth
**What We Offer:
• Competitive salary and benefits package
• Opportunity to work with a dynamic and innovative FinTech firm
• Collaborative and supportive team environment
• Professional development and training opportunities
**Requirements:
• Proven experience in client-facing roles, preferably in the financial services industry
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work in a fast-paced environment and prioritize multiple tasks effectively
• Bachelor's degree in a relevant field (e.g., finance, business administration)
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