International Client Liaison Manager
hace 3 semanas
**Company Overview:** Sagan is a leading platform connecting global talent with US-based businesses, offering exceptional property management services and fostering long-term relationships.
**Job Title:** International Client Liaison Manager
**Location:** Remote (PST Time zone)
**Estimated Salary:** Up to 3000 USD per year
**Job Description:** As an International Client Liaison Manager, you will play a pivotal role in managing and nurturing relationships with owner clients. Your primary responsibilities will include serving as the primary point of contact for owner clients, addressing their concerns and requests promptly and professionally, and conducting regular updates and quarterly Zoom meetings with them. You will also collaborate with internal teams to resolve client issues effectively, analyze and ensure accuracy of financial statements and reports, oversee inquiries regarding owner portals and reports, approve expenditures exceeding client thresholds, and assist in preparing financial documents, including annual 1099 forms.
**Key Responsibilities:*** Address client concerns and requests promptly and professionally
* Conduct regular updates and quarterly Zoom meetings with owner clients
* Collaborate with internal teams to resolve client issues effectively
* Analyze and ensure accuracy of financial statements and reports
* Oversee inquiries regarding owner portals and reports
* Approve expenditures exceeding client thresholds, aligning with financial objectives
* Assist in preparing financial documents, including annual 1099 forms
**Requirements:*** Proven experience in client relationship management, preferably in property management or a related field
* Strong financial reporting skills and proficiency with CRM tools and Microsoft Office Suite
* Excellent verbal and written communication abilities, including handling challenging conversations
* High attention to detail and organizational skills
* Familiarity with industry regulations, such as Fair Housing and Landlord/Tenant laws (nice-to-have)
* Prior experience creating engaging content for client newsletters (nice-to-have)
**How to Apply:** To apply, please submit your resume and an introductory video in English format. We kindly request that you ensure prompt processing of your application.
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