Digital Services Representative
hace 3 días
We are seeking a highly skilled Digital Services Representative to join our team in Bolton, Spain. As a key member of our PSO division, you will play a crucial role in driving our digital strategy and enhancing brand visibility across various platforms.
About the RoleThis position requires exceptional customer service skills, as you will be responsible for assisting customers with queries or concerns related to our products and services. You will communicate directly with customers to resolve issues, answer questions, and provide timely support.
Key Responsibilities- Assist customers via phone, email, or chat to address their inquiries and concerns.
- Provide detailed information about our products and services, highlighting their features and benefits.
- Resolve customer complaints in a professional and courteous manner.
To be successful in this role, you will need:
- A Bachelor's degree in business administration or a related field.
- 3-5 years of experience in customer-facing roles, preferably in the food/FMCG sector.
- Excellent communication and problem-solving skills.
- Proficiency in Spanish and English languages.
As a valued member of our team, you can expect:
- A competitive salary of €35,000 - €45,000 per annum.
- A comprehensive benefits package, including health insurance and retirement savings plan.
- Opportunities for career growth and professional development.
Bolton Group is an Italian family-owned fast-moving consumer goods company with a diverse portfolio of over 60 quality brands. With a presence in over 30 countries, we are committed to enriching the lives of millions of people every day through our innovative products and exceptional customer service.
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