Customer Service Representative with Advanced POS Support

hace 4 días


Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

Company Overview

We collaborate with a leading provider of electronic payment transactions technology, offering innovative solutions for POS devices. Our team supports customers in staying competitive in the dynamic world of commerce.

Salary and Benefits

The successful candidate will receive a competitive monthly salary of €3,500, plus two additional salaries per year, as well as referral bonuses, health insurance, and various discounts.

Job Description

As a Customer Service Representative with Norwegian language skills, you will be the primary point of contact for customer inquiries related to their POS devices. Your tasks include:

  • Answering inbound calls from retailers, merchants, and shop owners
  • Troubleshooting issues and guiding customers towards desired outcomes
  • Resolving issues efficiently to ensure customer satisfaction
  • Promoting excellence in every customer interaction

Required Skills and Qualifications

To succeed in this role, you should possess:

  • Fluency in Norwegian and excellent English language skills (written and spoken)
  • Prior experience in a customer support role is advantageous
  • Exceptional communication skills, problem-solving mentality, and tech proficiency

Benefits

In addition to the competitive salary and benefits package, we offer:

  • Complete relocation support to Greece, including flight tickets, accommodation, and house searching assistance
  • Professional growth and development opportunities
  • Free online Greek language courses
  • A great working environment with state-of-the-art premises and relaxing break areas

Why Work with Us?

This is an exciting opportunity to advance your career with a multinational company, develop strong experience and skills, and represent one of the biggest brands worldwide.



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