Customer Service Representative
hace 4 días
Head Hunt International is seeking an experienced Customer Service Representative to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for providing excellent service and technical support to customers from diverse backgrounds.
About the JobThis is an exciting opportunity for a skilled customer service professional to work with a leading technology company. Our client provides innovative software solutions and consumer electronics, and we are looking for someone who can effectively communicate with customers, troubleshoot issues, and provide resolutions in a timely manner.
The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work in a fast-paced environment. A positive attitude, empathy, and a willingness to learn are essential qualities for this role.
Responsibilities:- Provide exceptional customer service and technical support via phone, email, or chat
- Identify customer needs and deliver appropriate solutions, including sales
- Guide customers through billing inquiries, handle transactions, and resolve issues in a timely manner
- Assist customers with placing orders and related issues
- Answer customer inquiries, troubleshoot technical issues, and escalate problems when necessary
- Fleuent Slovak language skills
- Excellent communication and interpersonal skills
- Sales experience with consumer products and services (an asset)
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic soul with strong communication skills
- A positive and adventurous attitude
- Competitive monthly salary: €3,500
- Two extra salaries per year
- Healthcare benefits and numerous discounts
- Full training by certified instructors
- Professional growth and development opportunities
- Special events, community, and social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises with great working conditions
Head Hunt International is a leading recruitment agency that specializes in matching top talent with innovative companies. We pride ourselves on providing personalized service, expert knowledge, and a commitment to excellence in every aspect of our business.
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