Fintech API Support Specialist
hace 7 días
About RavenPack, a leading provider of alternative data analytics for financial services. Our products help clients enhance returns, reduce risk, and increase efficiency by incorporating public information into their models or workflows. Clients include top banks and hedge funds worldwide.
We're looking for a Senior Customer Support Specialist to join our Customer Success team in Marbella. This role involves working with the Sales and Customer Support teams to support a global client base consisting of the world's top banks and hedge funds.
Responsibilities:- Develop a thorough understanding of our API products and service offerings to support new trials and existing clients.
- Create Python scripts to enhance and troubleshoot customer interactions with the RavenPack API.
- Provide technical guidance to customers using tools such as Python, Jupyter Notebooks, and SQL.
- Resolve technical issues in a timely manner using available resources within the company.
We require demonstrated expertise in writing Python code, proficiency in working with development frameworks like Jupyter Notebooks and Streamlit, and experience with Python-specific tooling and concepts like Pydantic Poetry.
A strong problem-solving aptitude, excellent verbal and written communication skills, and natural aptitude for troubleshooting are essential. Previous experience working in a fintech or SaaS company is desirable, but not required.
What We Offer:- International Culture: With headquarters in Marbella, Spain, and presence in New York and London, we pride ourselves on being a diverse global organization.
- Competitive Salary: $70,000 - $90,000 per annum, depending on experience.
- Free Company Shuttle Bus from Malaga, Fuengirola, La Riviera, and Estepona.
- Continuous Learning: We provide the support needed to grow within the team.
- Innovation: Innovation is key to our success, so we encourage you to speak up and share your vision.
- We are an equal-opportunity employer and value diversity at our company.
-
Data Analytics Specialist
hace 5 días
Marbella, Málaga, España Ravenpack A tiempo completoAbout RavenPack, a leading provider of Alternative Data analytics for financial services:Financial professionals rely on our speed and accuracy in analyzing large amounts of unstructured content.We help clients enhance returns, reduce risk, and increase efficiency by incorporating the effects of public information in their models or workflows.Our clients...
-
Data Support Specialist
hace 2 semanas
Marbella, Málaga, España Ravenpack A tiempo completoAbout RavenPackRavenPack is a leading provider of Alternative Data analytics for financial services, renowned for speed and accuracy in analyzing large amounts of unstructured content. Financial professionals rely on our products to enhance returns, reduce risk, and increase efficiency by incorporating the effects of public information in their models or...
-
Technical Support Specialist
hace 2 semanas
Marbella, Málaga, España Ravenpack A tiempo completoRavenPack is a leading provider of Alternative Data analytics for financial services. We help professionals rely on our speed and accuracy in analyzing large amounts of unstructured content.Our clients include the most successful hedge funds, banks, and asset managers in the world.About UsWe are looking for a highly skilled Technical Support Specialist to...
-
Data Solutions Specialist
hace 2 semanas
Marbella, Málaga, España Ravenpack A tiempo completoAbout RavenPackRavenPack is a leading provider of Alternative Data analytics solutions for financial services. Financial professionals rely on us for our speed and accuracy in analyzing large amounts of unstructured content. Our products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of...
-
Customer Support Specialist
hace 2 semanas
Marbella, Málaga, España Ravenpack A tiempo completoAbout UsAt RavenPack, we're at the forefront of developing innovative AI solutions for the finance industry. With 20 years of experience as a leading provider of big data analytics for financial services, we empower our clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Our...
-
Healthcare Support Specialist
hace 1 día
Marbella, Málaga, España Virtuagym A tiempo completoAbout VirtuagymVirtuagym is a rapidly growing innovator in the health and fitness sector with a strong vision. Our international team in Amsterdam and Medellin passionately works to make the world a better place.Job DescriptionWe are looking for a Customer Service Consultant DACH & International to join our CS DACH Team. As a key member of our remote support...
-
Administrative Support Specialist for Office Operations
hace 2 semanas
Marbella, Málaga, España Laopiniondemalaga A tiempo completoAbout UsRavenPack is a leading provider of big data analytics solutions for the finance industry, empowering clients to enhance returns, reduce risk, and increase efficiency. We are now launching a new suite of GenAI and SaaS services designed specifically for financial professionals.We're looking for an experienced Administrative Support Specialist to join...
-
Customer Support Ambassador
hace 2 semanas
Marbella, Málaga, España Ravenpack A tiempo completoAbout Us at RavenPack: As a leading big data analytics provider for financial services, we empower our clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Our expertise spans 20 years, with a strong presence in the finance industry. Join Our Customer Success Team: We are seeking...
-
Expat Financial Specialist
hace 1 semana
Marbella, Málaga, España Alexander Peter Wealth Management A tiempo completoWe are looking for an Expat Financial Specialist to join our team at Alexander Peter Wealth Management in Marbella, Spain. The ideal candidate will have experience in UK pensions and a proven sales track record with minimum 3 years' experience.Company OverviewAlexander Peter Wealth Management is a leading wealth management firm that provides investment...
-
Financial Services Support Associate
hace 1 día
Marbella, Málaga, España Ravenpack A tiempo completoAbout UsRavenPack, a pioneer in big data analytics for the finance industry, empowers clients with cutting-edge AI tools. With 20 years of experience, we help financial professionals enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Our new suite of GenAI and SaaS services is designed to...
-
DevOps Cloud Specialist
hace 2 semanas
Marbella, Málaga, España Ravenpack A tiempo completoAbout the RoleThis DevOps Cloud Specialist will be responsible for developing and maintaining cutting-edge cloud infrastructure solutions to provide support to RavenPack's services. The ideal candidate will have experience with Linux systems, AWS, scripting languages (Python, Bash), and network design and troubleshooting.The expected outcomes include...
-
Customer Support Liaison
hace 1 día
Marbella, Málaga, España Ravenpack A tiempo completoAbout RavenPackRavenPack is a pioneer in developing innovative generative AI tools for the finance industry. With over 20 years of experience as a leading big data analytics provider, we empower our clients to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows.We're excited to announce the...
-
Customer Support Ambassador
hace 2 semanas
Marbella, Málaga, España Ravenpack A tiempo completoAbout UsRaven Pack is a leading provider of generative AI tools for the finance industry, empowering clients to enhance returns and reduce risk. With 20 years of experience in big data analytics, we've established ourselves as a global leader in data analytics for financial services.Our mission is to transform financial decision-making through cutting-edge...
-
Highly Organized Executive Support Specialist
hace 2 semanas
Marbella, Málaga, España Assist24 Group A tiempo completoJob OverviewWe are seeking an experienced and highly organized Executive Assistant to support our CEO in Marbella. This role requires exceptional multitasking abilities, outstanding communication skills, and the ability to handle confidential information with discretion.About Assist24 GroupAssist24 is a dynamic and fast-growing company at the forefront of...
-
Data Driven Solutions Specialist
hace 2 semanas
Marbella, Málaga, España Ravenpack A tiempo completoRavenPack seeks a skilled Data Driven Solutions Specialist to join its team. As a key member of our data science department, you will work on designing, developing, and maintaining scalable, high-performance systems to support cutting-edge AI agentic workflows and data-driven solutions.You will collaborate with Data Analysts and Data Scientists to gather...
-
Career Opportunities in Customer Support
hace 1 día
Marbella, Málaga, España Ravenpack A tiempo completoAbout RavenPack: We are a leading big data analytics provider for financial services, empowering clients to enhance returns and reduce risk. With 20 years of experience, we are launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.We are seeking an entry-level Customer Support Specialist to join our Customer...
-
Nordic Market Expansion Sales Specialist
hace 2 semanas
Marbella, Málaga, España Crew And Cloud A tiempo completoWe are seeking a highly motivated and results-driven Sales Development Specialist to join our Crew And Cloud team in Sweden. This role will be pivotal in expanding our market presence and driving new business opportunities in the Swedish market.As a Sales Development Specialist, you will be responsible for identifying and researching potential clients in the...
-
Environmental Sustainability Specialist
hace 2 semanas
Marbella, Málaga, España Edp Energias De Portugal S.A. A tiempo completoEDP Renewables is a global leader in the renewable energy sector, producing wind and solar energy worldwide. With an impressive development pipeline, EDPR has grown rapidly in recent years and operates in 28 markets.We are seeking an Environmental Sustainability Specialist to manage environmental aspects of wind farm projects in Germany, ensuring compliance...
-
Senior Finance Operations Specialist
hace 5 días
Marbella, Málaga, España Ravenpack A tiempo completoAbout UsRavenPack, a leading provider of big data analytics for the finance industry, is at the forefront of developing innovative GenAI and SaaS services. With 20 years of expertise in empowering clients to enhance returns, reduce risk, and increase efficiency, we are now launching a new suite of financial tools designed specifically for professionals.Join...
-
Financial Operations Specialist
hace 2 semanas
Marbella, Málaga, España Ravenpack A tiempo completoAbout UsRavenPack is at the forefront of developing AI tools for the finance industry. With 20 years of experience as a leading big data analytics provider, we empower clients to enhance returns and reduce risk by integrating public information into their models and workflows.We're launching a new suite of GenAI services, designed specifically for financial...