Customer Engagement Specialist

hace 2 semanas


Huelva, Huelva, España Veeam Software A tiempo completo
Customer Engagement Consultant

Veeam Software is seeking a highly skilled Customer Engagement Consultant to join our team. As a key member of our customer success team, you will be responsible for developing and implementing customer engagement strategies that drive business growth and customer satisfaction.

Key Responsibilities:
  • Develop and execute a monthly high-value newsletter to effectively communicate with our customers.
  • Collaborate with cross-functional teams to build and support a customer awards program, recognizing and celebrating customer achievements.
  • Enhance and refine activities that bridge customer marketing efforts with the broader Veeam customer segment in the Community Forum.
  • Contribute to the improvement of existing processes and identify opportunities for innovation and optimization.
  • Create and measure programs that increase our marketable audience.
  • Evangelize and bring awareness to both internal and external audiences of the post-sale customer journey and the marketing impact.
Requirements:
  • 4-7 years of proven work experience in a relevant role, preferably in customer engagement or customer marketing.
  • Demonstrated ability to apply a wide range of theories, concepts, principles, and methodologies to assignments with complex features.

Veeam Software is a global leader in data protection and ransomware recovery. We empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.



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