Research and Compliance Specialist

hace 2 semanas


Huelva, Huelva, España Global Payments A tiempo completo
Job Title: Exceptions & Research Specialist 1

Job Summary:

We are seeking a highly skilled Exceptions & Research Specialist 1 to join our team at Global Payments. As a key member of our team, you will be responsible for researching and responding to customer requests, ensuring compliance with client, regulatory, and Association rules and regulations.

Key Responsibilities:

  • Research and respond to customer requests via mail, email, fax, and other means pertaining to cardholder/corporate accounts.
  • Utilize extensive knowledge of banking products and services to research, update, and document cardholder accounts.
  • Recognize potential fraud, credit, collection, and chargeback issues and forward them to the appropriate department.
  • Assist with routine updates and documentation of cardholder/corporate accounts.
  • Follow client policies and procedures to validate report disputes from appropriate credit bureau systems.
  • Pick up, review, sort, digitally scan, and distribute mail for appropriate action.

Requirements:

  • High School Diploma or Equivalent
  • Typically No Relevant Experience Required

What We Offer:

As a member of our team, you will have the opportunity to work with a dynamic and growing company, with a focus on customer satisfaction and compliance. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for customer service and compliance, we encourage you to apply for this exciting opportunity.



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